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Amr Fesal

CUSTOMER CARE SENIOR SUPERVISOR at Etisalat Misr

Giza, Egypt
  • People Management
  • Customer Experience
  • operation management
  • Reporting
  • resource planning

Work Experience

  • CUSTOMER CARE SENIOR SUPERVISOR at Etisalat Misr

    Jul 2009 to present · 11 Years 6 Months
  • WORK FORCE ANALYST (shift Leader) at Etisalat Misr

    May 2015 to Aug 2016 · 1 Year 3 Months
  • TECHNICAL SUPPORT ENGINEER (SENIOR ADVISOR) at Etisalat Misr

    Jul 2009 to May 2015 · 5 Years 10 Months
  • TECHNICAL SUPPORT ENGINEER at Egynet

    Jan 2009 to Jul 2009 · 6 Months

Education

  • Master's Degree in MASTER OF BUSINESS ADMINISTRATION

    Arab Academy for Science, Technology and Maritime Transport (AAST) - Egypt 2018

Skills
Tools and Fields of Expertise

  • People Management
  • Customer Experience
  • operation management
  • Reporting
  • resource planning
  • Marketing Management
  • Business Development

Languages

  • English

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