Basic Info

Amira Shendy

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Projects Coodinator Assistant at Integrated Urbanism & Sustainable Design Program (IUSD)

Experience Details

Projects Coodinator Assistant

Project/Program Management

Experienced (Non-Manager)

- Coordination between the researchers’ team and program management.
- Managing project’s budget with the project manager.
- Monitoring projects progress, submissions and deadlines.
- Communicating and coordination with project’s stakeholders.
- Following up the project’s accountant in managing the finance aspects.


Company Details

Integrated Urbanism & Sustainable Design Program (IUSD)

Cairo, Egypt

11-50 employees

Education

N/A

Sep 2014 to present (3 years 3 months)
Training Coordinator (intern) at Trainer School

Experience Details

Training Coordinator (intern)

Training/Instructor

Entry Level

This is a part time job,
My main responsibilities are:
- Coordination between the trainers and program administration.
- Set up training programs’ logistics and prepare necessary resources before training takes place.
- Receiving assignments from trainees and helping them for any inquiries.


Company Details

Trainer School

Cairo, Egypt

1-10 employees

Training and Coaching

N/A

Mar 2017 to present (9 months)
Call Center Agent at Unionaire Group

Experience Details

Call Center Agent

Customer Service/Support

Entry Level

- Assisting customers with their queries and problems by phone.
- Supporting the customers to place new appointment easily.
- Forwarding important and serious matters to the team leaders.


Company Details

Unionaire Group

Giza, Egypt

More than 1000 employees

Manufacturing

N/A

Mar 2014 to Sep 2014 (6 months)

Achievements


Establishing Magazine called “Out of the box” in Arabic Language, for personal development skills, Customers service management, Unionaire, March 2015.

Education

B.Sc in Urban Planning

Education Details

B.Sc

Urban Planning, Architecture, Urban Design

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2008 - 2013

Training and Courses

Training/Course Details

Human Resources Fundamentals

Feb 2016

HIRED Recruitment Company

30 hours training, about the main topics in human resources

Training/Course Details

Training of Trainers (ToT)

Oct 2016

Trainer School

56 hours training, about how to build myself as a trainer, prepare training materials and managing the training.

Training/Course Details

Life skills workshop

Apr 2017

Dr.Awsam Wasfy's organization

36 hours course, about how to manage thoughts, emotions and beliefs.

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe IllustratorAdobe IndesignAdobe PhotoshopArabicArchitectureCall Center AgentCareer CoachingCustomer ServiceDetails-orientedEducationEnglishGiving Training In Self Awareness FieldHelp PeopleHuman Resources FundamentalsLife CoachingLife Skills WorkshopManufacturingMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOrganizerOrganizingPersonal PlanningPlannerProgram ManagementProjectProjects Coodinator AssistantProjects CoordinationPsychologyReadingSelf Awareness FieldSelf Help BooksSupportSupportiveTeam PlayerTrainingTraining And CoachingTraining CoordinatingTraining CoordinatorTraining Needs Analysis (TNA)Training Of Trainers (ToT)Urban DesignUrban PlanningWorking On Different Tasks

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: Medium

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

1-3 years

Adobe Indesign

Adobe Indesign

: Intermediate

: High

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Intermediate

: High

:

1-3 years

Fields of Expertise

Training Coordinating

Training Coordinating

: Intermediate

: Medium

:

Less than 1 year

Projects Coordination

Projects Coordination

: Intermediate

: Medium

:

1-3 years

Personal planning

Personal planning

: Intermediate

: High

:

Less than 1 year

Training needs analysis (TNA)

Training needs analysis (TNA)

: Intermediate

: High

:

Less than 1 year

Giving Training in Self Awareness Field

Giving Training in Self Awareness Field

: Beginner

: Extreme - I love it!

:

Less than 1 year

Customer Service

Customer Service

: Beginner

: Little

:

Less than 1 year

Key Skills

Planner, Organizer, Details-oriented, Team Player, Supportive

Online Presence

https://www.facebook.com/AMIRA.SHENDY

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