Basic Info

Amira Farah

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Executive Director (volunteer) at The First And The End Charity

Experience Details

Executive Director (volunteer)

Project/Program Management

Entry Level

This Charity helps poor people to make them satisfied on their life
I love volunteering there very much . it gave me a very good experience in working at group , work under stress And making a big working stuff


Company Details

The First And The End Charity

Cairo, Egypt

51-100 employees

Food Services/Restaurants/Catering

https://www.facebook.com/TheFirstAndTheEnd1/?hc_ref=SEARCH

Jan 2015 to present (2 years 11 months)
Marketing consultant at Gulf Asset

Experience Details

Marketing consultant

Marketing/PR/Advertising

Experienced (Non-Manager)

N/A


Company Details

Gulf Asset (multinational)

Cairo, Egypt

N/A

Capital Markets

www.gulfbrokers.ae

Aug 2017 to present (4 months)
Call Center Agent at National Bank of Egypt

Experience Details

Call Center Agent

Banking

Experienced (Non-Manager)

i got a very good experience at NBE banking process . And my work as a CCA on the bank let me a good experience in how to handle an angry customers by solving his problem immediately within call or persuade him that the problem will take time to be solved


Company Details

National Bank of Egypt

Cairo, Egypt

More than 1000 employees

Banking

https://www.nbe.com.eg/

Oct 2016 to Mar 2016

Achievements


I got first place at Helwan University in chess in the years 2013 and 2014 respectively

Education

BS in Commerce and Bussiness Administration

Education Details

BS

Commerce and Bussiness Administration

Helwan University, Egypt

C / Good / 65 - 75%

Accountant

N/A

Helwan University
2011 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-Zahraa

Egypt

2010

A / Excellent / 85 -100%

N/A

Al-Zahraa
2010

Certifications

TOT
Mar 2017

Certificate details

TOT

Mar 2017

91 out of 100

N/A

N/A

The Arabic Center for training and devolepment

N/A

Training and Courses

Training/Course Details

HR

Mar 2015

EL- zayton church center

This course was consists of : Leadership, management , Communications and body language

Training/Course Details

CS Traning

Aug 2016

ECCO Company

This training was made to prepare us to work as a customer service at KFG account ( kout food group ) But it was not completed for unknown reasons

Training/Course Details

Hummen Resourse

Mar 2017

TOT

i have learned how to be an attractive trainer So that I can influence others

This profile is fresh!
Last update 20 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountantArabicBankingBanking ProcessCS TraningCall CenterCall Center AgentCapital MarketsCateringCharityCharity ProjectsChessCommerce And Bussiness AdministrationCommunicatorCustomer ServiceCustomer ServiesEnglishExecutive DirectorFood ServicesGulf AssetHRHorror MoviesHuman Resources (HR)Hummen ResourseInnovativeInternetMarketingMarketing ConsultantMicrosoft PowerPointMicrosoft WordProblem SolverProgram ManagementProjectReadingRestaurantsSocialTOTTeam PlayerTraining

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Training

Training

: Expert

: Extreme - I love it!

:

1-3 years

Call Center

Call Center

: Expert

: Extreme - I love it!

:

Less than 1 year

charity projects

charity projects

: Advanced

: Extreme - I love it!

:

1-3 years

Banking Process

Banking Process

: Advanced

: Extreme - I love it!

:

Less than 1 year

Human Resources (HR)

Human Resources (HR)

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

charity

charity

: Expert

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Expert

: Extreme - I love it!

:

Less than 1 year

Marketing

Marketing

: Expert

: Extreme - I love it!

:

1-3 years

customer servies

customer servies

: Expert

: Extreme - I love it!

:

1-3 years

Banking

Banking

: Advanced

: Extreme - I love it!

:

Less than 1 year

accountant

accountant

: Little knowledge

: Medium

:

Less than 1 year

Key Skills

Communicator, Problem Solver, Innovative, Social, Team Player

Online Presence

https://www.linkedin.com/mwlite/mehttps://www.facebook.com/miro.guirguis

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