AW
Amir Wilson
Operations Sales Manager at Divers Down & Dive Garage
EgyptWork Experience
Divers Down & Dive Garage
Jul 2024 - Present -10 months
- Job Details:Revitalized & transformed Divers Down by enhancing team cohesion, optimizing sales strategies, & elevating the quality of the center products, resulting in significant sales growth. Curated and optimized the visibility of retail products to strategically maximize customer appeal, driving sales growth and contributing to an approximate 14% revenue increase through enhanced sales and distribution strategies. Redesigned the team structure and implemented coaching initiatives for team members to enhance their skills, foster collaboration, and elevate overall performance within all teams. Cultivated strategic alliances with reputable organizations, fostering successful partnerships across a diverse portfolio of projects in marine biology, marine technology, construction, and aquarium maintenance.
Assistant Dive Operations Manager
Buddy Dive Resort
Jul 2023 - Jun 2024 -11 months
- Job Details:Managed the operations of two subsidiaries, delivering strategic oversight while maintaining direct accountability to senior leadership. Earned a rapid promotion within six months by consistently exceeding management expectations through exceptional performance and results. Demonstrated exceptional sales skills, in-depth product knowledge, and a consultative selling approach that allowed for a thorough understanding of clients' needs, resulting in significant success.
Command Dive
Feb 2023 - Jul 2023 -5 months
- Job Details:Completely revitalized an underperforming shop by overseeing maintenance, redesigning the interior, streamlining operations, etc., leading to a 30% sales increase within six months and establishing the shop as the premier destination on the island. Recruited both retail & technical teams by establishing precise criteria and designing detailed candidate personas to identify the exact qualities and experience required.
Dive Instructor & Retail Advisor
Dive Friends Bonaire
Aug 2021 - Jan 2023 -1 yr, 5 months
- Job Details:Consistently recognized as the sole top achiever throughout tenure, driving retail sales through the strategic implementation of advanced customer acquisition and retention strategies. Provided expert consultation and advisory services on equipment selection, ensuring optimal choices tailored to customer needs and enhancing overall customer satisfaction and sales.
Education
Bachelor's Degree in Business Administration
Bachelor's Degree
Skills
- Logistics
- Operations Management
- Sales
- Customer Service
- Strategic Thinking
- Planning
- Relationship Building
- Business Revitalization
- Bidding & Negotiations
- Interpersonal skills
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Languages
Arabic
FluentDutch
FluentEnglish
Fluent