Basic Info

AMBUJ GOSWAMI

More than 15 years

Kolkata, India

Master's Degree

Manager

Work Experience

Senior Manager at HDFC BANK

Experience Details

Senior Manager

Banking, Customer Service/Support, Operations/Management

Manager

KEY FUNCTIONAL RESPONSIBILITIES AND PERFORMANCES DURING MY TENURE AS BRANCH MANAGER
 Managed Business Development, New Business Acquisition, Branch Operations, Customer Service, Locker Management.
 Process, Audit & Compliance Management, Internal & Regulatory Reporting, Operational Risk Management & Mitigation.
 Client Relationship Management & Client On-boarding with Product Bundling, Cross-Sell, Portfolio Management.
 Responsible for managing support team, leading, motivation and performance management.
 Proactively market the proposition through professional networks/road shows to potential clients, gather deposits and assets.
 Increased market share in respective catchments through overall performance in Deposits, Cross-Sell, Third Party Product Income, M utual Fund, Insurances (Life & Non-life), Demat/Trading Acquisition, Credit Card, Retail & Business Banking Loans and Advances, Government Business like Municipality Relationships, Block Development Offices, Commodity Finance, Sustainable Livelihood Initiative (Self Help Group) resulting in increased profitability and contribution.
 Acquired new High Net-Worth clients, advise them on investments and effectively manage their wealth. Handled Wealth Management Products like Mutual Funds (Bluechip, Equity, Balanced, Liquid & Debt Funds), Bank Deposits, Gold, ETF, Advisory Services, Bonds, SCSS, Structure Products like Milestone, Venture Capital funds, P/E Funds, Real Estate Funds.
 Digital Banking for Customers, Online Transaction Migration and Reduction of Physical Transactions.
 Credit Assessment for Eligible Customers, Actively identifying Risk Mitigation, Gold Loan Appraisal Monitoring, Sanction & Disbursement of Loans & Advances. No NPA on sourcing till date.
 Handled Trade Finance products, L/C, BG, Bills of Exchange, Overdrafts, Working Capital Finances, Term Loan, Pledge.
 Manage risks in a timely manner by following the bank’s and external regulatory standards as per management objectives.
 Branch Profitability & Adoption of Cost Control measures.
 Branch Administration, Brand Management.
 Employee Recruitment, Capability Building through Training and Interactions & Manpower Management.


Company Details

HDFC BANK

India

More than 1000 employees

Banking

www.hdfcbank.com

Jul 2014 to Jun 2016 (1 year 11 months)
Manager Band II at ICICI BANK

Experience Details

Manager Band II

Banking

Manager

 Managed Business Development, New Business Acquisition, Branch Operations, Customer Service, Locker Management.
 Process, Audit & Compliance Management, Internal & Regulatory Reporting, Operational Risk Management & Mitigation.
 Client Relationship Management & Client On-boarding with Product Bundling, Cross-Sell, Portfolio Management.
 Responsible for managing support team, leading, motivation and performance management.
 Proactively market the proposition through professional networks/road shows to potential clients, gather deposits and assets.
 Increased market share in respective catchments through overall performance in Deposits, Cross-Sell, Third Party Product Income, M utual Fund, Insurances (Life & Non-life), Demat/Trading Acquisition, Credit Card, Retail & Business Banking Loans and Advances, Government Business like Municipality Relationships, Block Development Offices, Commodity Finance, Sustainable Livelihood Initiative (Self Help Group) resulting in increased profitability and contribution.
 Acquired new High Net-Worth clients, advise them on investments and effectively manage their wealth. Handled Wealth Management Products like Mutual Funds (Bluechip, Equity, Balanced, Liquid & Debt Funds), Bank Deposits, Gold, ETF, Advisory Services, Bonds, SCSS, Structure Products like Milestone, Venture Capital funds, P/E Funds, Real Estate Funds.
 Digital Banking for Customers, Online Transaction Migration and Reduction of Physical Transactions.
 Credit Assessment for Eligible Customers, Actively identifying Risk Mitigation, Gold Loan Appraisal Monitoring, Sanction & Disbursement of Loans & Advances. No NPA on sourcing till date.
 Handled Trade Finance products, L/C, BG, Bills of Exchange, Overdrafts, Working Capital Finances, Term Loan.
 Manage risks in a timely manner by following the bank’s and external regulatory standards as per management objectives.
 Branch Profitability & Adoption of Cost Control measures.
 Branch Administration, Brand Management.
 Employee Recruitment, Capability Building through Training and Interactions & Manpower Management.


Company Details

ICICI BANK

Kolkata, India

More than 1000 employees

Banking

www.icicibank.com

Nov 2004 to Jul 2014 (9 years 8 months)
EXPORT EXECUTIVE at ARUN TRADING COMPANY

Experience Details

EXPORT EXECUTIVE

Operations/Management

Entry Level

Managed the following area during my tenure:
 Business promotion & Business Development, Identified overseas markets in Europe, Africa, Middle–East, U.S.A & Initiating business and agency network development and procured orders from international markets for silk & embroidered fabrics. Responsible for Procurement and Contract Management, Order Confirmation.
 Managed import & export trade transactions involving constant monitoring of the dynamics of FOREX markets to maximize profits for the organizations.
 Overseeing Export & Import Documentation including BG, B/E & L/C, and Managed Activities related to Banking, Logistics, Consignment Despatch & Cargo Clearance, DGFT, Customs (Sea & Air), Central Excise, Packing Credit & Post Shipment Credit, Procurement, Stock Reconciliation, MDA claim from Ministry of Commerce through EPCs.
 Finalisation of Books of Accounts, Assisting and Completing Audit, Submission of ITR


Company Details

ARUN TRADING COMPANY

Kolkata, India

1-10 employees

Textile and Clothing

http://www.indiamart.com/arun-trading/

Mar 2000 to Nov 2004 (4 years 8 months)

Achievements


 Award and Appreciation towards outstanding contribution in HDFC Bank towards CASA & Unsecured Loans


 Received appreciation letter from MD & CEO, Mrs. Chanda Kochhar for contributions made during ICICI Bank tenure.
 RBH Award of Excellence at The Pride Summit for overall performance.
 ED Achiever’s Club Awards: Received Certificate of Appreciation for contribution in MF Sales in ICICI Bank.
 RBH Award of Excellence - Convention for Life Insurance Competency Enhancement Workshops.
 Customer First Award of Excellence in Customer Service during Wave I.
 SGM Award: Won Medal and Suit, ICICI Bank at “Saksham Recognition” Awards for Current Account.
 Ops Star Award Trophy, Quality Award & Certification for Operations Management and Customer Service.
 “Quality Achiever’s Award” Trophy & Appreciation letter from MD/CEO, ICICI Bank, Mr. K. V. Kamath.



Year on year achievements on operational parameters


Traffic Education

Education

Technical Diploma in Export Management

Education Details

Technical Diploma

Export Management

Indian Institute of Export Management, India

C / Good / 65 - 75%

Export Documentation Export Finance Export Marketing Shipping and Packaging

Have relevant hands on experience in export and import business and operations management

Indian Institute of Export Management
2001 - 2001
GNIIT in Systems Management

Education Details

GNIIT

Systems Management

NIIT, India

C / Good / 65 - 75%

N/A

N/A

NIIT
1997 - 2001
B.COM HONOURS in Accountancy

Education Details

B.COM HONOURS

Accountancy, Commerce

University of Calcutta, India

Not specified

N/A

N/A

University of Calcutta
1994 - 1997
High School - Other

High School Details

Other

South Point High School

India

1994

Not specified

N/A

South Point High School
1994

Certifications

IRDA SP
Jan 2014

Certificate details

IRDA SP

Jan 2014

N/A

N/A

N/A

IRDA

Insurance and Regulatory Development Authority, India

Certificate details

Graduate of Branch Leadership Programme

Dec 2010

N/A

N/A

N/A

ICICI BANK

N/A

Certificate details

Service Excellence

Jan 2016

90 out of 100

N/A

N/A

HDFC BANK

N/A

Certificate details

KYC and AML Norms

Dec 2015

N/A

N/A

N/A

HDFC BANK

N/A

Certificate details

CRM NEXT Online Training Module

Jan 2016

93.75 out of 100

N/A

N/A

HDFC BANK

N/A

Certificate details

Digital Banking - 1

May 2015

80 out of 100

N/A

N/A

HDFC BANK

N/A

Certificate details

Digital Banking - 2

Dec 2015

80 out of 100

N/A

N/A

HDFC BANK

N/A

Certificate details

Security First V3

Dec 2015

90 out of 100

N/A

N/A

HDFC BANK

Bestowed the Title of Information Security Champion on 16.12.2015

Certificate details

Quality Management Programme

Jun 1999

N/A

N/A

N/A

NIIT Ltd.

N/A

Training and Courses

Training/Course Details

Five S

Feb 2005

ICICI Bank Ltd

N/A

Training/Course Details

Business Etiquette

Feb 2005

ICICI Bank Ltd

N/A

Training/Course Details

Law in Everyday Banking

Dec 2004

ICICI Bank Ltd

N/A

Training/Course Details

Communication for Professional Effectiveness

Jun 2005

ICICI Bank Ltd

Participation in the learning event Communication for Professional Effectiveness at Kolkata, India

Training/Course Details

Managerial Effectiveness

Nov 2006

ICICI Bank Ltd

Participated in Learning Event on Managerial Effectiveness at Kolkata, India

Jobseeker photo

Profile Skills and Keywords

AccountancyAccountingAdministrationArabicAuditAuditingBankingBanking OperationsBanks And Financial InstitutionsBengaliBeyond 2020Business EtiquetteBusiness ManagementBusiness PlanningBusiness-orientedCRM NEXT Online Training ModuleCairoCapability BuildingCommerceCommunication For Professional EffectivenessCommunication SkillsComputer SkillsConsultingCustomer ServiceCustomer-orientedDevelopmentDigital Banking - 1Digital Banking - 2EXPORT EXECUTIVEEnglishExport ManagementFinacleFive SFlexcubeFocusFrenchGraduate Of Branch Leadership ProgrammeHindiIRDA SPInformationInitiativeKYC And AML NormsLaw In Everyday BankingLearning And DevelopmentListeningMS ExcelMS PowerpointMS WordManagementManager Band IIManagerial EffectivenessOperations ManagementPassion At WorkPeoplePositive AttitudePresentation SkillsProblem SolverProductsQuality Management ProgrammeSecurity First V3Senior ManagerService ExcellenceSportsStrategic PlanningSupportSystems ManagementTeam PlayerTechnologyTeller OperationsTextile And ClothingTrainingWork

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Hindi

Hindi

: Fluent

: Advanced

: Fluent

: Fluent

Bengali

Bengali

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Arabic

Arabic

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

MS Word

MS Word

: Expert

: Extreme - I love it!

:

More than 7 years

MS Excel

MS Excel

: Expert

: Extreme - I love it!

:

More than 7 years

MS Powerpoint

MS Powerpoint

: Expert

: Extreme - I love it!

:

More than 7 years

Finacle

Finacle

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Consulting

Consulting

: Expert

: Extreme - I love it!

:

More than 7 years

Business Planning

Business Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Administration

Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

5-7 years

Presentation Skills

Presentation Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Banking Operations

Banking Operations

: Expert

: Extreme - I love it!

:

More than 7 years

Teller Operations

Teller Operations

: Expert

: Extreme - I love it!

:

More than 7 years

Flexcube

Flexcube

: Advanced

: Extreme - I love it!

:

1-3 years

Banking

Banking

: Advanced

: Extreme - I love it!

:

More than 7 years

Training

Training

: Advanced

: Extreme - I love it!

:

More than 7 years

Auditing

Auditing

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Operations Management

Operations Management

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Business Management

Business Management

: Expert

: Extreme - I love it!

:

More than 7 years

Learning and Development

Learning and Development

: Expert

: Extreme - I love it!

:

More than 7 years

Training

Training

: Advanced

: Extreme - I love it!

:

3-5 years

Management

Management

: Advanced

: Extreme - I love it!

:

More than 7 years

Accounting

Accounting

: Advanced

: Extreme - I love it!

:

5-7 years

Strategic Planning

Strategic Planning

: Advanced

: Extreme - I love it!

:

More than 7 years

Capability Building

Capability Building

: Advanced

: Extreme - I love it!

:

5-7 years

Audit

Audit

: Advanced

: Extreme - I love it!

:

5-7 years

Banking

Banking

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Business-oriented, Customer-oriented, Initiative, Problem Solver, Team Player

AMBUJ is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see AMBUJ's full profile and find more great talent and professionals to join your team.