Basic Info

Amany Youssef

1 year

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service at Raya Contact center

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya Contact center

Cairo, Egypt

More than 1000 employees

Consumer Services

Www.rayacorp.com

Feb 2016 to present (1 year 11 months)
Free Lancer "privet teacher" at No name

Experience Details

Free Lancer "privet teacher"

Education/Teaching

Experienced (Non-Manager)

English and Arabic teacher to KG and Primary students


Company Details

No name

Cairo, Egypt

1-10 employees

Education

N/A

Sep 2016 to present (1 year 4 months)
Account manager and Sales at Tanqeeb.com

Experience Details

Account manager and Sales

Sales/Retail

Experienced (Non-Manager)

Manage companies accounts, solve their problems ,offer to feature their job ads instead of free ads


Company Details

Tanqeeb.com

Giza, Egypt

11-50 employees

Online Media

Www.tanqerb.com

Dec 2016 to present (1 year 1 month)
Personal Assistant at TRF

Experience Details

Personal Assistant

Administration

Entry Level

* find office to one a new branch in Egypt coz it`s Saudi company
* furnished the office
*arranged appointment
*attend interviews and write comments about every applicant


Company Details

TRF

Giza, Egypt

11-50 employees

Information Technology Services

N/A

May 2017 to present (8 months)
Telesales at Vodafone

Experience Details

Telesales

Sales/Retail

Experienced (Non-Manager)

Saleservicesandoffernewpromotions.
 There'sdailyandmonthlytargetbebeachieved


Company Details

Vodafone

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Oct 2015 to Feb 2016 (4 months)

Achievements


Worked as a telesales at Vodafone Participate in WFP In berlitz

Education

Bachelor of arts in Urdo and Persian

Education Details

Bachelor of arts

Urdo and Persian

Cairo University Faculty of Arts, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University Faculty of Arts
2011 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El_orman

Egypt

2011

A / Excellent / 85 -100%

N/A

El_orman
2011

Certifications

Certificate details

WFP "Workforce Passport"

Nov 2015

N/A

N/A

N/A

Berlitz & Professional Development Foundation

2 Business English Levels : 24

Training and Courses

Training/Course Details

English

Aug 2016

Berlitz

I improved my language

Training/Course Details

Urdu language

Nov 2016

Indian embassy

Grammar and translation Urdu language

Training/Course Details

ICDL

Jul 2014

Cairo University

Microsoft Office "Outlook& Excel & word & PowerPoint.."

Jobseeker photo

Profile Skills and Keywords

Account Manager And SalesAdministrationAdministrative AssistantArabicBusiness DevelopmentComputer SkillsConsumer ServicesCustomer ServiceEducationEnglishFree Lancer "privet Teacher"Freelancer "teacher"Handles StressICDLInformation Technology ServicesLearn New ThingsMicrosoft OfficeOnline MediaPersianPersonal AssistantPlannerRaya Contact CenterReadingRetailSalesSocialSupportSupportiveSurf The InternetTeacher's AssistantTeam PlayerTelesalesUrdo And PersianUrduUrdu LanguageVodafoneWFP "Workforce Passport"Watching MoviesWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Fluent

: Fluent

: Advanced

Urdu

Urdu

: Advanced

: Advanced

: Intermediate

: Intermediate

Persian

Persian

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Computer skills

Computer skills

: Expert

: High

:

1-3 years

Fields of Expertise

Raya Contact center

Raya Contact center

: Advanced

: High

:

Less than 1 year

Teacher's assistant

Teacher's assistant

: Advanced

: High

:

1-3 years

Administrative assistant

Administrative assistant

: Intermediate

: High

:

Less than 1 year

Freelancer "teacher"

Freelancer "teacher"

: Intermediate

: High

:

Less than 1 year

Vodafone

Vodafone

: Intermediate

: High

:

Less than 1 year

Key Skills

Planner, Social, Handles Stress, Team Player, Supportive

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