Basic Info

Amani Abd El-gabar

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Adminstrative at Agial Center for training and human development

Experience Details

Adminstrative

Administration

Experienced (Non-Manager)

Administrative affairs specialist at Agial for Human Development and Training from January 2013 till now. Job Description: - Maintains office services by organizing office operations and procedures; preparing payroll and Timesheets; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. - Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement. - Completes operational requirements by scheduling and assigning employees; following up on work results. - Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. - Do Market Researches before publishing a new course. - Schedule meetings and appointments.


Company Details

Agial Center for training and human development

Obour city, Egypt

1-10 employees

Education

N/A

Mar 2014 to present (2 years 9 months)
Customer service representative at Agial Center for training and human development

Experience Details

Customer service representative

Customer Service/Support, Education/Teaching, Training/Instructor

Entry Level

I'm responsible for
- Schedule customer service employees tasks and make a reports about the achieved & non-achieved tasks.
- Solve customers & instructors problems and reported them to my manager.
- Following customers & students by e-mail , face book and over the phone.


Company Details

Agial Center for training and human development

Obour city, Egypt

1-10 employees

Education

N/A

Jan 2013 to Mar 2014 (1 year 1 month)

Achievements


Mini MBA Diploma

Education

Bachelor of Commerce in Accounting

Education Details

Bachelor of Commerce

Accounting

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2009 - 2012

Certifications

English course
Aug 2012

Certificate details

English course

Aug 2012

very good

N/A

N/A

Berlitz institute for languages

English course at Berlitz institute for languages.
- Including Business English course, Principles of "marketing, leadership, organizing meetings, HR, managing risk & Strategic Growth".

APTIS
Apr 2016

Certificate details

APTIS

Apr 2016

C

N/A

N/A

British Counsil

N/A

ICDL
Dec 2012

Certificate details

ICDL

Dec 2012

N/A

N/A

N/A

Ministry of defense

N/A

Training and Courses

Training/Course Details

 ICDL (The international computer driving license).

Dec 2011

Information system institute (ministry of defense )

N/A

Training/Course Details

English course

Aug 2012

Berlitz institute for languages

English course at Berlitz institute for languages. -Including Business English course, Principles of "marketing, leadership, organizing meetings, HR, managing risk & Strategic Growth".

This profile is fresh!
Last update 7 days ago.

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Profile Skills and Keywords

? ICDL (The International Computer Driving License).APTISAccountingAdministrationAdminstrativeAdobe PhotoshopArabicCustomer ServiceCustomer Service RepresentativeDevelop My SkillsEducationEnglishEnglish CourseHard WorkerICDLInnovativeInternetLearning EnglishMicrosoft ExcelMicrosoft PowerPointMicrosoft WordNegotiatorOrganizerProblem SolverReadingSupport

Self-assesed Skills

Languages

English

English

: Fluent

: Intermediate

: Intermediate

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Administration

Administration

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Negotiator, Organizer, Problem Solver, Innovative

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