AS
Aman Singh
Product Executive at Plaker Technology / Innovage Technology
Work Experience
Plaker Technology / Innovage Technology
Mar 2024 - Present -1 yr, 2 months
- Job Details:Engineered and executed product strategies, driving a 30% surge in market share and outperforming competitors. Enhanced team efficiency by 25% through mentorship and innovative problem-solving methodologies. Orchestrated the product development lifecycle, delivering projects on time and exceeding quality expectations.
Call Center Manager | Operation Manager
Jarvis Technology & Strategy Consulting Pvt. Ltd.
Jun 2023 - Mar 2024 -9 months
- Job Details:Directed a team of 50+ professionals, cutting query resolution time by 25% through enhanced workflows and proactive management. Elevated team performance by 20% through structured coaching, goal alignment, and tailored development plans.
Destek Infosolutions Pvt. Ltd.
May 2023 - Oct 2023 -5 months
- Job Details:Enhanced service quality by 35% through data-driven insights and continuous improvement initiatives. Streamlined workflows, reducing issue resolution time by 50% and improving team productivity.
CSE | SME (Subject Matter Expert)
Tech Mahindra Limited
May 2022 - Apr 2023 -11 months
- Job Details:Resolved complex customer issues as a subject matter expert, boosting first-call resolution rates by 40%. Designed and launched a comprehensive training program, improving team productivity by 30%.
Education
Bachelor's Degree in Global Business Leadership
European AcademyBachelor's Degree in Defense and Strategy Consulting
Punjab University