Amal Wael El-Sukari

HR Administrative Assistants

• Job Details:Preparing and coordinating appointments for the sales, marketing and training departments, following up on work progress and ensuring completion. Update the excel sheet for new customers coming from sponsored ads and send it to the marketing manager. Responding to customer inquiries and providing technical support regarding the program, and communicating with companies via email. Communicating with clients after contracting to complete the necessary procedures for the operation and training process by specialists. Receiving customer complaints and feedback about the program. Issuing contracts, tax invoices, and important papers to various departments, and following up on the payment of company dues. Preparing periodic and other reports according to the work requirements of all departments. Managing employee affairs, including attendance, departure, and permissions, calculating leave and deductions, preparing salaries, and calculating commissions for employees.

Telesales Agent

• Job Details:Understand customer needs and offer the right products to each customer. Completing sales operations and following up on customer receipt dates. Ensuring customer satisfaction by addressing inquiries and problems about the product or service.