Islam El Sayed Mohamed

Catering Sales Asst., Manager ( Cross training ) Full Time

• Job Details:In this time was responsible for the requests through the e-mails, telephone calls, walk in guests and through Request For Proposal System (RFP), which made by the IHG company. After understanding the need of the guest, comes the step to check the availability of the meeting room, which is suitable for their needs, on the opera system. Taking a tour for the current events and meet the organizer to know the feedback of the clients and solve any problem may occur during the event. Checking Opera System for making new functions and confirmed all details with the clients to get the final BEO. Reviewing all events of the week and check if there is any something missing to handle it on the spot.

Concierge Agent ( Cross training )Internship

• Job Details:It is a cross training in the Concierge desk ,handling all the required responsibilities of the job,Making reservation for Limousin Service , Making reservation for inside and outside Restaurants ,answering all guest needs and inquiries ,arranging tours when needed,checking e-mails and answering any inquiry and checking the area from the main door till the desk to be sure all things are in-order.

Receptionist ( Cross training ) Internship

• Job Details:I learned the check in policy and learn about the checkout policy too and gain a lot of experience in the field.