Basic Info

Islam Mohamed

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Business Center Agent at Semiramis Intercontinental Hotel

Experience Details

Business Center Agent

Tourism/Travel

Experienced (Non-Manager)

Handling all the responsibilities of the business centre clerk :
such as internet services , faxes , photocopying , reviewing in-going and outgoing e-mails and using opera system. As part of my duties in the business centre we work on opera system as a catering sales to rent our meeting room on the system from the beginning till printing the BEO we begun that in February 2016.


Company Details

Semiramis Intercontinental Hotel

Cairo, Egypt

More than 1000 employees

Hospitality/Hotels

N/A

Jul 2006 to present (10 years 5 months)
Concierge Agent (intern) at Semiramis InterContinental

Experience Details

Concierge Agent (intern)

Tourism/Travel

Experienced (Non-Manager)

It is a cross training in the Concierge desk ,handling all the required responsibilities of the job,Making reservation for Limousin Service , Making reservation for inside and outside Restaurants ,answering all guest needs and inquiries ,arranging tours when needed,checking e-mails and answering any inquiry and checking the area from the main door till the desk to be sure all things are in-order.


Company Details

Semiramis InterContinental

Cairo, Egypt

More than 1000 employees

Hospitality/Hotels

N/A

Jul 2016 to Aug 2016 (1 month)
Receptionist (intern) at Semiramis Intercontinental

Experience Details

Receptionist (intern)

Tourism/Travel

Entry Level

I learned the check in policy and learn about the checkout policy too and gain a lot of experience in the field.


Company Details

Semiramis Intercontinental

Cairo, Egypt

More than 1000 employees

Hospitality/Hotels

N/A

Nov 2013 to Dec 2013 (1 month)

Education

Bachelor's Degree in Tourism Guideness

Education Details

Bachelor's Degree

Tourism Guideness

Ain Shams University, Egypt

B / Very Good / 75 - 85%

History - Architecture - Languages

N/A

Ain Shams University
1998 - 2002
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Nokrashie

Egypt

1998

C / Good / 65 - 75%

N/A

El Nokrashie
1998
This profile is fresh!
Last update 15 days ago.

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Profile Skills and Keywords

ArabicBusiness Center AgentCommunicatorConcierge AgentCustomer-orientedEnglishFox 2000 SystemFront OfficeHospitalityHotelsListening To MusicMicrosoft OfficeOpera System Version 5OrganizerOutlook360Problem SolverReadingReceptionistSocialSportingTourismTourism GuidenessTravel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Opera System version 5

Opera System version 5

: Expert

: Extreme - I love it!

:

More than 7 years

Outlook360

Outlook360

: Expert

: Extreme - I love it!

:

1-3 years

Fox 2000 System

Fox 2000 System

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Front office

Front office

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Communicator, Customer-oriented, Organizer, Problem Solver, Social

Online Presence

Islam El SayedIslam El Sayed Mohamed

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