
Rami Esmat Ali
Head of Operations And Business Development at epoints group
Haram, Giza, EgyptWork Experience
Head of Operations And Business DevelopmentFull Time
epoints group
Jan 2014 - Present -11 yrs, 6 months
Egypt , Cairo
- Job Details:- Expert in tracking product and service journey and finding bottlenecks and how to solve it - Data analysis and business development (Analyzing the habits of more than one million customers and identifying the key variables in their behavior (spending and visits) to take the required action and implement the necessary targeted campaign to increase the revenue of our partners). - Running the entire operation from top to bottom - Ensuring financial targets and other agreed targets are met in all departments - Reviewing working practices to ascertain if it is successful and if not, devise an alternative - Making sure safety regulations are followed - Keeping employees motivated and organizing appropriate training - Ensuring the business operates within the company's mission statement - Investigating customer satisfaction and reporting any issues - Working with department heads and senior management to get the best performance from staff - Driving the business to increase profits by decreasing cost - Working with legal departments - Reviewing and approving equipment needs - Find the best suppliers and get the best price and best quality
Education
Bachelor's Degree in Information Technology
Modern Academy for Engineering and Technology (MIS)Jan 2004 - Jan 2008 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Advanced