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Madonna Fam Abdallah

Cashier

Luxor, Luxor, Egypt

Work Experience

  • CashierFull Time

    The Egyptian Company for wholesale trade

    Oct 2021 - Dec 2023 -2 yrs, 2 months

    Egypt , Luxor

    • Job Details:DUTIES: 1.Utilized POS system to process transactions and maintain accurate sales records. 2.Handled cash transactions with precision and ensured proper reconciliation at the end of each shift. 3.Provided exceptional customer service by assisting shoppers with inquiries and resolving issues. 4.Participated at Implementing merchandising strategies to showcase products effectively and drive sales.
  • Branch ManagerFull Time

    Katakit kids wear Syrian clothing brand

    Jan 2020 - Sep 2020 -8 months

    Egypt , Luxor

    • Job Details:(Left due to COVID unfortunate reasons ). DUTIES: 1.Oversee and supervise the day to day store operations. 2. Instruct and manage the staff in matters of sales, service and customer care. 3. Preparation of Excel sheets with all the incoming and outgoing Brand related merchandise. 4.Supervise the inventory to order what needed from the factory. 5.In charge of employee discipline and participate in employment Interviews. 6.Contact the branch accountant in order to hand over or receive branch related Expenses and documents.
  • Hr AgentPart Time

    Samsung brand shop

    Feb 2018 - Dec 2020 -2 yrs, 10 months

    Egypt , Luxor

    • Job Details:DUTIES: 1.Administrating five different franchises including the Brand shop under the same owner and administrating an HR team under my management. 2.Handling the AP system, checking and inserting attendance data automatically and manually if needed. 3.Responsible for recruiting new employees and supervising the interviewing process, make things comfortable and all set for them as much as I can. 4.Set up the new recruits’ fingerprints and data then insert it into the system including their shift data. 5.Checking the process of Filing and organizing employees papers and annual leave papers. 6.Making rules to obtain and maintain a reputable work experience for the employees and the services they offer and make sure they fall in line.
  • Customer Service ClerkPart Time

    Aqua Fresh private company for water filters .

    Nov 2009 - Apr 2010 -5 months

    Egypt , Luxor

    • Job Details:DUTIES: 1.Taking care of customers from the moment they step in the store to the moment they leave. 2.Handling customers complaints and try to come up with the best solution for the client and the store’s interest in the best way I can. 3.Try to help customers with their needs and deliver a good service by helping them choose what is best for them. 4.Report any problem or complaint to the store supervisor.
  • Education

    • College Diploma in Web design

      NAT: National Applied Technology and Modern Science Institute.

      Jan 2011 - Jan 2012 - 1 Year

    • Technical Diploma in Hospitality

      The High School Of Hotels

      Jan 2007 - Jan 2009 - 2 yr

    Skills

    • English speaker
    • Copywriting
    • Word
    • Hosting
    • Translation
    • Microsoft Powerpoint
    • Customer Service
    • Adobe Photoshop
    • excel
    • receptionist

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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