AM
Alelli Rose Mojica
Learning Specialist (Trainer) at Alorica
PhilippinesWork Experience
Alorica
May 2020 - Present -5 yrs
Philippines
- Job Details:Conduct training to aspirants CSR, create ideas and talk track to boost accounts, create meetings through Cisco/MS Teams for clients, handle onboarding for trainees.
Epost Educenter Inc.
May 2019 - May 2020 -1 yr
Philippines
- Job Details:Online tutor for young and adult Korean students, help students improve their English vocabulary, encourage self-expression and active listening.
Customer Support Representative
Alorica
Philippines
- Job Details:Take inbound and outbound calls for US customers, handle escalated calls, furnish members with details regarding their health insurance benefits.
Test Inc.
Philippines
- Job Details:Reviewing and editing the essays of Japanese students.
Education
Bachelor's Degree in Information Technology
STI College of Las PinasJan 2017 - Jan 2021 - 4 yr
Bachelor's Degree in Tourism
UNIVERSITY OF PERPETUAL HELPJan 2015 - Jan 2016 - 1 Year
Skills
- Web Design
- Computer Literacy
- Excel Literate
- Problem-Solving
- Project Management Tools
- Strong Communication Skills (Verbal/Written)
- Hard-working
- Self-motivated
- willing to undergo training
- Easy to Catch Up
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Languages
English
FluentKorean
Beginner