Basic Info

Alaa Ahmed

Less than 1 year

Alexandria Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

International Account advisor at Vodafone UK

Experience Details

International Account advisor

Customer Service/Support

Entry Level

-Handel inquiries by clarifying desired information, researching, locating, and providing
information.
- Update existing customer information.
- Route calls to appropriate resource.
- Follow up customer calls where necessary.
- Document all call information according to standard operating procedures.


Company Details

Vodafone UK (multinational)

Alexandria, Egypt

More than 1000 employees

Telecommunications

WWW.Vodafone.co.Uk

Oct 2016 to present (3 months)
Supervisor at Market Drive

Experience Details

Supervisor

Administration

Entry Level

- The introduction of Coca Cola's new campaign to youth centers and public across Alexandria.
- Daily report on the number of applicants and public interaction.
- Maintaining a viable connection with Copa Coca Cola's representative in youth centers.


Company Details

Market Drive

Cairo, Egypt

101-500 employees

Marketing and Advertising, Market Research

N/A

Feb 2014 to May 2014 (3 months)
Top Business talent (intern) at Unilever

Experience Details

Top Business talent (intern)

Marketing/PR/Advertising , Accounting/Finance

Student

- My team was Unilever General Management in my country.
- Throughout a feasible and a creative way we would present our business case study.
- By implementing our ideas regarding "marketing–supply chain–finance–working capital-human resource and competitive environment" we should be able to double out turnover within three years.


Company Details

Unilever (multinational)

Alexandria, Egypt

N/A

Health, Wellness and Fitness , Food and Beverage Production

www.unilever.com

Oct 2013 to Dec 2013 (2 months)
Administrator (volunteer) at El-Rewan Charity

Experience Details

Administrator (volunteer)

Administration, Analyst/Research

Student

- The procurement and Storing of aid.
- Recruit new volunteers.
- Help train new comers.
- Filing reports out of gather field surveys.


Company Details

El-Rewan Charity

Alexandria, Egypt

51-100 employees

Non-Profit Organizations

N/A

Jun 2013 to Sep 2013 (3 months)
Cashier at Toys Plant

Experience Details

Cashier

Accounting/Finance

Student

- Managing all the cash transactions in the workplace.
- Maintaining daily account of the daily transactions.
- Reporting discrepancies i find within the accounts to my superiors.
- Guiding and solving queries of customer that come's to the counter.
- Providing training and assistance to new joined cashier.
- Maintaining monthly, weekly and daily report of transactions.


Company Details

Toys Plant

Alexandria, Egypt

11-50 employees

Retail

N/A

Jun 2012 to Nov 2012 (5 months)
Field coordinator (volunteer) at Rasala Charity

Experience Details

Field coordinator (volunteer)

Administration

Student

-Recruit new volunteers.
-Help train new comers.
-Preforming field surveys on weekly bases.
-Managing the distribution of aid in the fields.


Company Details

Rasala Charity

Cairo, Egypt

More than 1000 employees

Non-Profit Organizations

www.resala.org

Feb 2012 to May 2012 (3 months)

Achievements


i have achievement as an intern at Unilever

Education

Bachelor Degree In Accounting in Accounting

Education Details

Bachelor Degree In Accounting

Accounting

Alexandria University, Egypt

Not specified

N/A

N/A

Alexandria University
2010 - 2014

Certifications

Certificate details

Certificate Of Talent

Dec 2013

N/A

N/A

N/A

Unilever

Rewarded to me after The Quest program as i am considered one of the country's top talent

Training and Courses

English at ACA
Oct 2013

Training/Course Details

English

Oct 2013

ACA

N/A

Training/Course Details

ICDL

Mar 2012

Alexandria University

N/A

This profile is fresh!
Last update 16 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting And FinanceAdministrationAdministratorAnalyticalAnimeArabicCashierCertificate Of TalentCustomer ServiceEnglishEntrepreneurField CoordinatorFinanceFishingFitnessFood And Beverage ProductionFootballHard WorkerHealth, Wellness And FitnessICDLInsuranceInternational Account AdvisorMarket ResearchMarketingMarketing And AdvertisingMicrosoft PowerPointMicrosoft WordNon-Profit OrganizationsProblem SolverReadingResearchRetailSoftware & HardwareSupervisorSupportSwimmingTeam PlayerTelecommunicationsTennisTop Business TalentUnileverVodafone UK

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Software & Hardware

Software & Hardware

: Advanced

: High

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: High

:

1-3 years

Fields of Expertise

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Accounting and Finance

Accounting and Finance

: Intermediate

: High

:

Less than 1 year

Key Skills

Analytical, Hard worker, Problem Solver, Entrepreneur, Team Player

Online Presence

www.linkedin.com/in/alaa-ahmed-shoshawww.facebook.com/alaametwaly120

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