AS

Alaa Sayed

customer service / hospitality staff

Work Experience

  • customer service / hospitality staff

    sheraton cairo hotel

    • Job Details:delivered excellent customer service to hotel guests. managed guest requests and complaints promptly and professionally. positive attitude and professional behavior in various work situations.
  • customer service / hospitality staff

    conrad cairo hotel

    • Job Details:assisted guests and maintained high service standards. developed strong relationships with customers, leading to repeat business and referrals. provided exceptional customer service, addressing inquiries and resolving issues in a timely manner. handled basic customer service tasks and order follow-ups.
  • senior sales associate

    bingo global for toys

    • Job Details:led sales initiatives and achieved customer satisfaction targets. managed team and contributed to increasing sales figures. maintained up-to-date knowledge of product features and benefits to provide accurate information to clients. responded to customer inquiries via instagram messages.
  • Education

    • Bachelor's Degree in tourism & hotels

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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