A'laa Hazem

Digital Customer Care Representative at Orange Egypt

Manial, Cairo, Egypt
  • Customer Care
  • Computer Skills
  • Communication
  • Management
  • Executive

Work Experience

Digital Customer Care RepresentativeFull Time

Orange Egypt

April 2020 - Present • 4 yrs

Customer Care Agent - TelecommunicationsFull Time

Orange Egypt

December 2018 - March 2020 • 1 yr, 3 months

Monitoring executive Full Time

CARMA

September 2017 - January 2018 • 4 months

Education

  • Bachelor's Degree in Graphic design

    Helwan UniversityJan 2013 to Jan 2017 · 4 Years

  • High School - Thanaweya Amma

    Atef Barakat experimental language Jan 2012

Activities

  • Student Activity

    Teacher at Utopia

    Mar 2014 to May 2015 · 1 Year 2 Months

  • Student Activity

    Logistics team member at MOIC

    Feb 2013 to May 2014 · 1 Year 3 Months

Skills

Tools and Fields of Expertise

  • Customer Care
  • Computer Skills
  • Communication
  • Management
  • Executive

Languages

  • Arabic

    Fluent

  • English

    Advanced

Training & Certifications

  • Strategic Human Resource Management

    Udemy·2022

  • HR first steps

    Udemy·2022

  • Graphic design diploma

    CAD Masters ·2015
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