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A'laa Hazem

Digital Customer Care Representative at Orange Egypt

Manial, Cairo, Egypt

Work Experience

  • Digital Customer Care RepresentativeFull Time

    Orange Egypt

    Apr 2020 - Present -5 yrs, 3 months

    Egypt , Cairo

    • Customer Care Agent - TelecommunicationsFull Time

      Orange Egypt

      Dec 2018 - Mar 2020 -1 yr, 3 months

      Egypt , Cairo

      • Monitoring executive Full Time

        CARMA

        Sep 2017 - Jan 2018 -4 months

        Egypt , Cairo

          • Education

          • Bachelor's Degree in Graphic design

            Helwan University

            Jan 2013 - Jan 2017 - 4 yr

          • High School - Thanaweya Amma

            Atef Barakat experimental language

            Jan 2012 

          Activities

          • Teacher at Utopia

            Student Activity

            Mar 2014 - May 2015 -1 yr, 2 months

          • Logistics team member at MOIC

            Student Activity

            Feb 2013 - May 2014 -1 yr, 3 months

          Skills

          • Customer Care
          • Computer Skills
          • Communication
          • Management
          • Executive

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          Training & Certifications

          • Strategic Human Resource Management

            Udemy·2022

          • HR first steps

            Udemy·2022

          • Graphic design diploma

            CAD Masters ·2015
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