Alaa Ossama

Office Administration & Team ManagerFull Time

• Job Details:• Appointment management • Process insurance claims • Managing medical charts and records; Transferring lab results to appropriate parties • Record and organize patient medical records. • Answering phone calls and responding to patient inquiries • Facilitated better patient care through effective communication and time management of office flow. • Schedule and confirm medical appointments · Manage communication between medical staff and patients · Enter and format electronic medical reports. • Recording medical history · Prepare patients for examination by performing preliminary tests. • Managing office supplies and inventory. • Medical records technicians might not provide direct patient care, but they frequently work with registered nurses and other healthcare professionals. • initiate and maintain confidential medical files and records

BancassuranceFull Time

• Job Details:• handle assigned bank/banks queries and reports with bank counterparty and feedback to all related parties, if required. • Receive, review and submit remote area applications/requests daily and coordinate all logistics. • Manage a proper filing system for the assigned bank/banks. • Provide implementation support in any project linking bank/banks processes with other departments. • Coordinate all requirements related to the Bank/banks with other departments • Generate, develop and create the needed statistics or reports required by the KAM and assist Key Account Manager in day-to-day project activities. • Manage activities; prepare relevant documents for the assigned bank/banks incentive initiatives (such as recognition certificates, achievement awards, and sales contests). • Other duties may be assigned