Basic Info

Ahmed Gad

7 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales Advisor at AL Abiad Automotive

Experience Details

Sales Advisor

Sales/Retail

Experienced (Non-Manager)

• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
• Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
• Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
• Closes sales by overcoming objections, asking for sales, negotiating price, completing sales or purchase contracts , explaining provisions , explaining and offering warranties, services, and financing collects payment delivers automobile.
• Provides sales management information by completing reports.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


Company Details

AL Abiad Automotive

Giza, Egypt

101-500 employees

Automotive

N/A

Apr 2015 to present (1 year 8 months)
Sales Advisor at El Tarek Automotive

Experience Details

Sales Advisor

Sales/Retail

Experienced (Non-Manager)

• Attracts potential customers by answering product and service questions, suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.


Company Details

El Tarek Automotive

Giza, Egypt

101-500 employees

Automotive

N/A

Apr 2014 to Apr 2015 (1 year)
Customer Service Agent at Teleperformance

Experience Details

Customer Service Agent

Customer Service/Support

Experienced (Non-Manager)

Attracts potential customers by answering product and service questions, suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.


Company Details

Teleperformance (multinational)

Cairo, Egypt

N/A

Telecommunications

N/A

May 2013 to Apr 2014 (11 months)
Insurance Sales Agent & Administration at Metlife Alico

Experience Details

Insurance Sales Agent & Administration

Administration

Experienced (Non-Manager)

Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Calculate premiums and establish payment method.
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
Confer with clients to obtain and provide information when claims are made on a policy.
Contact underwriter and submit forms to obtain binder coverage.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Develop marketing strategies to compete with other individuals or companies who sell insurance.
Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.
Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.


Company Details

Metlife Alico (multinational)

Abu Dhabi, United Arab Emirates

More than 1000 employees

Insurance

N/A

Nov 2012 to May 2013 (6 months)
Senior Advisor at Etisalat Misr

Experience Details

Senior Advisor

Sales/Retail

Senior Management (e.g. VP, CEO)

Handel customer complains
Satisfy customer needs
Achieve team target
Maintain customer Retention
Marketing Position
Communicating with clients
Organizing market research
Achieve personal target
follow up with customers
Driving standards
Sales and ultimately Delivering agreat customer experience


Company Details

Etisalat Misr

Egypt

N/A

Retail

N/A

Oct 2010 to Oct 2012 (2 years)

Education

Business Administration English in Business Administration

Education Details

Business Administration English

Business Administration

Modern Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy
2006 - 2010
College Diploma in Sanwaya Amaa

Education Details

College Diploma

Sanwaya Amaa

orouba language school, Egypt

B / Very Good / 75 - 85%

N/A

N/A

orouba language school
1993 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nefertiti Language School

Egypt

2005

B / Very Good / 75 - 85%

N/A

Nefertiti Language School
2005

Certifications

Certificate details

Marketing Professional certificate

Aug 2012

N/A

N/A

N/A

American Chamber

N/A

Training and Courses

Training/Course Details

Marketing

Aug 2012

American Chamber

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationArabicAutomotiveBusiness AdministrationBusiness DevelopmentCommunicatorComputerComputer SkillsCreativeCustomer ServiceCustomer Service AgentEnglishFootballGymInsuranceInsurance Sales Agent & AdministrationKick BoxLeaderMarketingMarketing Professional CertificateMetlife AlicoMicrosoft WordMusicNegotiatorRetailSalesSales AdvisorSanwaya AmaaSenior AdvisorSupportTeam LeaderTeam PlayerTelecommunicationsTeleperformanceTravelingWatching Movies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Advanced

: High

:

3-5 years

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Medium

:

1-3 years

Retail

Retail

: Advanced

: High

:

1-3 years

Sales

Sales

: Advanced

: High

:

1-3 years

Team Leader

Team Leader

: Advanced

: High

:

1-3 years

Key Skills

Leader, Communicator, Negotiator, Creative, Team Player

Online Presence

www.facebook.com/M1n1Manwww.twitter.com/mistushita

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