Basic Info

Ahmed Fahmy

5 years

Cairo - Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior HR Learning and Development Executive at HSA Group - Hayel Saeed Anam Group

Experience Details

Senior HR Learning and Development Executive

Human Resources

Experienced (Non-Manager)

HSA Investment Group
Arma Group : Hipack For Manufacturing & Material

Human Resources Development – Egypt Office
Senior HR Learning and Development Executive


— — — Ensured the learning strategy of core and electives is fully implemented and executed in an effective manner. Streamline activities as much as possible to drive better results.
— Conducted JA - Job Analysis and WLA - Workload Analysis [Time Consumed Basis] in cooperation with business leaders and managers.
— Implemented initial analysis of newly merged company COPS Analysis: Culture – Organization – People – System and Diagnostic Analysis, to establish Group change program.
— Identified training needs and training gaps in the organization in a close cooperation with the HR Business Partners, business leaders and line managers.
— Customized corporate management program of specified training needs and effectiveness that meet organizational objectives and cover business process gaps.
— Setting budget and training calendar on organizational, functional and IDP levels
— Trained new hires and conducted organizational awareness sessions and orientation sessions.
— Reviewed instructor BIOs, performance and recommended improvements to program content and instructor presentation methods.
— Built internal network of departmental trainers and monitored the best practice in the technical training area and introduced it in the organization.
— Developed and recommended training curricula that meet instructional goals and objectives.
— Evaluated effectiveness of training and development programs and utilize relevant evaluation data to revise or recommend changes in instructional objectives and methods.
— Administered and merged Group Training Programs & maintained accurate schedules, records, and other relevant metrics.
— Partnered closely with Solution Center Lead and Country Leads for a greater alignment and understanding of the Training priorities and initiatives alongside the Solution Center offerings


Company Details

HSA Group - Hayel Saeed Anam Group

Cairo, Egypt

More than 1000 employees

Manufacturing

N/A

Apr 2016 to present (8 months)
ESS Training Program Office Coordinator at American University in Cairo - AUC

Experience Details

ESS Training Program Office Coordinator

Education/Teaching, Training/Instructor

Entry Level

The American University In Cairo - AUC
School of Engineering and Science
Engineering & Science Services – ESS - [ June 2012 – Present ]

ESS Training Program Office Coordinator



• — — Communicated and handled corporate training inquiries, requests, plans and individual training calendar for Egyptian and Non-Egyptian participants via all communication channels one stop shop, calls, faxes, letters and emails...
— Implemented non-technical advising, alongside all operational and administrative phases including, but not limited for program promotions, announcements, registration, confirmation, sessions follow up, certificates issuance, invoices creation, banner self-services database management, evaluation and financial settlement in accordance to ESS policy.
— Assessed market training needs based upon inputs, information and indicators from key audiences and researches to ensure program competiveness and durability.
— Followed up day to day operation decisions in alignment with a briefed recommendation pertaining to programs effectiveness and target objectives.
— Developed and maintained productive collaborative work relationships and responded to participants’ needs and applied program policies and practices.
— Created, developed and administered financial, administrative, and operational up systems using Access / Google Drive MS application.
— Initiated and maximized the percentage of placed programs and re-placed programs that are accepted by ensuring companies and applicants are provided with the information they need in a way that is appropriate, accessible, timely, useful, creative and professional.
— Responsible for Banner system as requested by Department.
— Provided daily and continuous improvement and support for procedures to enhance operational procedures and decision making process.
— Ensured accurate communication protocols and business relation standards to sustain growth.
— Provided information and guidance to all concerned on matters in regards to other ESS professional and engineering management programs.
— Earned excellent marks on performance reviews, with citations for excellence
— Represented ESS at various events and employment fair and international events.
— Above is not exclusive of other duties may be assigned as they evolve with organizational needs.


Company Details

American University in Cairo - AUC (multinational)

Cairo, Egypt

501-1000 employees

Education

N/A

Jul 2012 to May 2016 (3 years 10 months)

Achievements


—Created, Developed and achieved regularly statistical, administrative tracking systems for training needs analysis reports which identifies market focus trends on organization and personnel level.

Education

College Diploma in Executive Management

Education Details

College Diploma

Executive Management

American University in Cairo (AUC), Egypt

Not specified

— Strategic Management —

N/A

American University in Cairo (AUC)
2015 - 2016
Law in LAW

Education Details

Law

LAW

Helwan University, Egypt

Not specified

Law

N/A

Helwan University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Holy Family Schools

Egypt

2002

C / Good / 65 - 75%

N/A

Holy Family Schools
2002

Certifications

Certificate details

Human Resources Development Diploma [ A-]

Mar 2014

A-

N/A

N/A

American University In Cairo - School of Business

— Strategic Management
—

TOEFL
Oct 2010

Certificate details

TOEFL

Oct 2010

N/A

N/A

N/A

CAIRO UNIVERSITY

N/A

Certificate details

OD - Organization development course

Sep 2015

Sept 2015 out of A-

N/A

N/A

American University In Cairo - School of Business

N/A

Certificate details

PMP - project Management Program

Dec 2015

N/A

N/A

N/A

AUC - American University in Cairo

N/A

Training and Courses

Training/Course Details

CUSTOMER RELATION MANAGEMENT

Sep 2009

HILTON UNIVERSITY - ONLINE SESSIONS

•Projecting the Professional Business Image. •Customer Retention. •Identify what the customer Wants. •Identifying the Business Opportunities. •Presenting Customized Solutions •Mastering the art of Customer care - Hospitality Standards. •Complaints Handling Standards •The OZ Principle Accountability. •Crafting Deal •Handling obstacles &Objections. •The Master Negotiation •Negotiation Process. •Moving From product selling to Solution Selling •Principles of Marketing. •Pricing Essentials •Value based on pricing •Pricing Competitively •You & Your Time. (Time Management) •Interpersonal Skills on Fast Track. •Information Security Awareness.

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Last update 5 days ago.

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Profile Skills and Keywords

Abu Dhabi - UAEAdvertising Campaign IdeasAmerican University In Cairo - AUCAnalyticalArabicBusiness AdministrationBusiness DevelopmentCUSTOMER RELATION MANAGEMENTCreativeDetails-orientedESS Training Program Office CoordinatorEducationEnglishEvent ManagementExecutive ManagementFootballHard WorkerHuman ResourcesHuman Resources Development Diploma [ A-]LAWManufacturingMicrosoft OfficeMusicOD - Organization Development CoursePMP - Project Management ProgramProactingProblem SolverSenior HR Learning And Development ExecutiveTOEFLTraining And EducationTravel

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Business Administration

Business Administration

: Advanced

: Extreme - I love it!

:

5-7 years

Education

Education

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Intermediate

: Extreme - I love it!

:

5-7 years

Business Development

Business Development

: Beginner

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Event management

Event management

: Intermediate

: Extreme - I love it!

:

1-3 years

Training and Education

Training and Education

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Hard worker, Creative, Problem Solver, Details-oriented

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