Basic Info

Ahmed Maiz

1 year

Gharbia, Egypt

Bachelor's Degree

Entry level

Work Experience

Back Office Executive at Faisal Islamic Bank of Egypt

Experience Details

Back Office Executive

Banking

Experienced (Non-Manager)

N/A


Company Details

Faisal Islamic Bank of Egypt (multinational)

Gharbia, Egypt

More than 1000 employees

Banking, Financial Services

http://www.faisalbank.com.eg/FIB/english/index.html

Nov 2016 to present (1 year 2 months)
Treasury Accountant at Egyptian Association For Financing (EAF)

Experience Details

Treasury Accountant

Accounting/Finance

Entry Level

N/A


Company Details

Egyptian Association For Financing (EAF)

Gharbia, Egypt

51-100 employees

Banking

N/A

Aug 2016 to Nov 2016 (3 months)
Customer Care Agent at Vodafone Egypt

Experience Details

Customer Care Agent

Business Development

Entry Level

N/A


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone egypt.com

May 2016 to Aug 2016 (3 months)
Customer Service Agent at Sahhara Market

Experience Details

Customer Service Agent

Business Development

Entry Level

It's an organization for providing services or the main needs to the public from foods and care.
1- List customers in a spreadsheet.
2- Inform people about the recent offers.
3- Response to customer inquiries.
4- Working as a telephonist.
5- Managing delivery service department.


Company Details

Sahhara Market

Gharbia, Egypt

11-50 employees

Consumer Services

http://www.sahharamarket.com

Nov 2015 to May 2016 (6 months)
Marketer (volunteer) at Resala Charity

Experience Details

Marketer (volunteer)

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Resala Charity

Gharbia, Egypt

51-100 employees

Environmental Services

www.resala charity.com

Jan 2014 to Apr 2014 (3 months)
Fund raising at Enactus TU (student activity)

Experience Details

Fund raising

Marketing/PR/Advertising

Experienced (Non-Manager)

N/A


Company Details

Enactus TU (student activity)

Gharbia, Egypt

http://enactus.org/

Sep 2013 to Feb 2014 (5 months)
Marketer (volunteer) at 2winT

Experience Details

Marketer (volunteer)

Marketing/PR/Advertising

Experienced (Non-Manager)

* It's an entrepreneurial project.
* It's a youth magazine which created for the purpose of discovering talented people and help them to improve and promote their talents.


Company Details

2winT

Gharbia, Egypt

11-50 employees

Business Services - Other

N/A

Sep 2011 to Apr 2013 (1 year 7 months)

Achievements


- promote the development and growth of FIBE
- responsible for reviewing ATM and VISA cards requests of customers
- responsible for reviewing the internet and sms and other services customers' requests
- responsible for reviewing customers checkbooks requests to be issued
- retrieval of the customers certificates on their accounts
- review the branch core mail books for latest notifications daily
- working on SAS FATCA, AML programs for money laundering and transactions fraud
- responsible for trading in CIB and FIBE shares and mutual funds which execute the customers
orders


- collecting, analyzing, investigating, and reporting financial data
- accomplish finance and organization mission by completing related results as needed
- prepare monthly financial statements and record them manually in related ledgers
- record all required statements in excel sheets and save transaction on oracle data system
- deposit the daily customers' installments in the bank account
- monitor the cash management system of the company and their payment mechanism


- contacting customers over the phone
- handling customers' issues and inquiries
- promote the latest company products and services
- work on the high value segment customers' requests
- contacting Vodafone stores to solve recent customers objections
- help the Vodafone premium team to serve VIP customers in professional way
- offering new options to achieve customer retention and loyalty


Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Faculty of commerce english section tanta university, Egypt

B / Very Good / 75 - 85%

Financial Accounting Managerial Accounting Finance Investment Micro/Macro Economics Insurance Statistics

N/A

Faculty of commerce english section tanta university
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al_Ahmadia School

Egypt

2011

A / Excellent / 85 -100%

N/A

Al_Ahmadia School
2011

Certifications

ICDL
Jan 2016

Certificate details

ICDL

Jan 2016

N/A

N/A

N/A

Algharbia Governate Information Technology Center

Word
Excel
IT
PowerPoint
Access
Net
Outlook

Certificate details

Electronic Accounting

Mar 2016

N/A

N/A

N/A

Algharbia Governate Information Technology Center

- How to apply the Accounting Cycle Manually?
- Excel Accounting
- Peachtree
- Quick Books

Training and Courses

Training/Course Details

Soft Skills

Mar 2014

Resala Charity

N/A

Training/Course Details

Stock Exchange Markets

Jul 2013

Faculty of Commerce

N/A

Auditing at PWC
Aug 2014

Training/Course Details

Auditing

Aug 2014

PWC

N/A

Training/Course Details

Anti money Laundering training

May 2017

Egyptian Banking Institute

N/A

Training/Course Details

Cheque provisions & law

Apr 2017

Egyptian Banking Institute

N/A

Jobseeker photo

Profile Skills and Keywords

AccountingAnalyticalAnti Money Laundering TrainingArabicAuditingBack Office ExecutiveBankingBusinessBusiness Services - OtherCheque Provisions & LawConsumer ServicesCooKingCustomer Care AgentCustomer SatisfactionCustomer Service AgentEconomic NewsElectronic AccountingEnglishEnvironmental ServicesExecutorFaisal Islamic Bank Of EgyptFinanceFinancial ServicesFund RaisingHard WorkerICDLInsuranceInternetMarketerMarketingMarketing & SalesMicrosoft ExcelMicrosoft WordOrganizationOrganizerPhotographyReading General BooksSalesSocialSoft SkillsStock Exchange MarketsTelecommunicationsTreasury AccountantVodafone Egypt

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Marketing

Marketing

: Advanced

: Medium

:

1-3 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

organizer

organizer

: Advanced

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

Less than 1 year

Internet

Internet

: Intermediate

: High

:

1-3 years

Sales

Sales

: Intermediate

: Little

:

Less than 1 year

Accounting

Accounting

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Marketing & Sales

Marketing & Sales

: Advanced

: Medium

:

1-3 years

Customer Satisfaction

Customer Satisfaction

: Advanced

: High

:

1-3 years

Banking

Banking

: Advanced

: Extreme - I love it!

:

Less than 1 year

organization

organization

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Executor, Hard worker, Organizer, Social

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