Ahmed Abd El Monem Greeda

Front office supervisorFull Time

• Job Details:Ahmed Abd El_Monem Mahmoud Greeda ________________________________________ Address: El-Hamoul ,Menouf ,Menofeya ,Egypt Tel: 0020483642023 Mobile:002 01062581991 002 01114279870 Email: a_bebo_22@yahoo.com ________________________________________ OBJECTIVE: To work for the prestigious organization with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and heightening the strong customer rapport. My active experience and communication skills can help in achieving the customer satisfaction . ________________________________________ EDUCATION: University. 2005-2009 Bachelor Tourism & Hotels , Tourism Studies department. Faculty of Tourism & Hotels , Menofia University. Accumulated Grade: Very good. ________________________________________ EXPERIENCE: January 2014 Till now. Park Inn by Radisson. (SHARM EL-SHEKH) Front desk shift leader. May 2012 Till January 2014 . Park Inn by Radisson. (SHARM EL-SHEKH) Guest service agent . January 2012 Till May 2012 . Sun Rise Island Garden . (SHARM EL-SHEKH) Guest service agent. August 2011 Till January 2012 . Sun Rise Island Garden . (SHARM EL-SHEKH) Telephone operator. ________________________________________ COMPUTER SKILLS:  Opera  Fidelio 8.  Microsoft Windows XP.  Microsoft Office XP. (Microsoft word, Outlook, Excel, & Power point)  Surfing the Internet. ________________________________________ COURSES ATTENDED:  Russian Culture Center Cairo (Russian Language). (From Level 1 to 5)  Russian Culture Center Cairo (Conversation Course).  Yes I Can Our values & visions (Rezidor Group) ________________________________________ PERSONAL SKILLS:  Qualified in using computer as the job requirements.  Good at problem solving and analytical thinking.  Hard worker, self motivated  Equipped with good communication skills and interpersonal skills.  Ability to work under pressure and stress situation.  Flexible to work on routine shifts. ________________________________________ PRIMARY OBJECTIVE OF POSITION SUPERVISE AND COORDINATE FRONT OFFICE’S SHIFT ACTIVITIES TO PROVIDE THE HIGHEST STANDARD OF SERVICE To increase customer satisfaction by providing efficient, prompt, trouble free and courteous Front Office service connected with arriving, and in-house guests, in line with the hotel’s and corporate guidelines and service concepts. ________________________________________ LANGUAGES:  Arabic (mother tongue).  English (very good).  Russian (very good). ________________________________________ PERSONAL INFORMATION: Birth date: 1/11/1988 Gender: Male Military Status: Done Marital status: Single. Nationality: Egyptian. Birth date: 1/11/1988 ________________________________________ Awards: - Best employee April 2012 Sun Rise Island Garden Sharm El Sheikh . ________________________________________ REFRENCES: Available Upon Request…