Ahmed Ghareeb Emam Shanan

Operations Executive and Ticketing AgentFull Time

• Job Details:Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system Creates and maintains reservations records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications To always update and keep up with the new properties Answer inquiries by clarifying desired information; researching, locating, and providing information Fulfills requests by clarifying desired information; completing transactions; forwarding requests Assist customers with the planning and bookings aspect of their queries