Ahmed Ghareeb Emam Shanan
Customer Service
Giza, Egypt- Customer Service
- ICDL
- E-marketing
- Custodian
Work Experience
- Oct 2017 to present · 9 Months
Contracting Executive for Lots of Hotels at Touring Club of Egypt
- Jul 2017 to Oct 2017 · 4 Months
Flight Customer Support at Almosafer
- Jan 2016 to Jul 2017 · 1 Years 7 Months
Bookkeeper at Sigma Captial
- Aug 2015 to Jan 2016 · 6 Months
customer service representative at Teleperformance
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Education
- Helwan University - Egypt 2008 to 2012 · 4 Years
Bachelor of Tourism department in Tourism and Hotel management
- nahya high school - Egypt 2008
High School - Thanaweya Amma
Achievments
I had a Project in Work Force Passport Scholarship. We had to finish the Business plan and the presentation about the idea of the project. at that time, I was the leader of the project I had to organize all the process to complete our project. So, I organized the duties for each one and I pretended as a supervisor to make sure that everyone did everything well. And then, I organized all of their (my team) achievements. I have learned how to manage a team, communicate well with people and organize the tasks. Also, make brainstorm with the team to find a suitable idea for all of us.
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SkillsTools and Fields of Expertise
- Customer Service
- ICDL
- E-marketing
- Custodian
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
- 2017
Amadeus Course
- MCSD Misr For Central Clearing, Depository & Registry · 2016
Bookkeeping License
- Egypt Aire · 2011
Ticketing reservation
- 2010
ICDL