Basic Info

Ahmed Essam

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

CUSTOMER SERVICES at RAYA

Experience Details

CUSTOMER SERVICES

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

RAYA (multinational)

Cairo, Egypt

N/A

Telecommunications

N/A

Aug 2014 to Aug 2016 (2 years)
Customer services agent at Mobinil

Experience Details

Customer services agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Mobinil

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Apr 2014 to Sep 2014 (5 months)
Quality member at Faculty Of Engineering , Cairo Uni

Experience Details

Quality member

Quality

Manager

just evaluation System For credit hour System For Faculty Of Engineering , Cairo Uni


Company Details

Faculty Of Engineering , Cairo Uni

Cairo, Egypt

11-50 employees

Education

N/A

Mar 2008 to Apr 2012 (4 years 1 month)

Education

Bachelor's Degree in Commerce and business administration

Education Details

Bachelor's Degree

Commerce and business administration

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2007 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ibrahimya Secondary school

Egypt

2007

A / Excellent / 85 -100%

N/A

Ibrahimya Secondary school
2007

Training and Courses

Training/Course Details

English

Jun 2011

British council

N/A

Training/Course Details

ICDL

Apr 2010

Helwan university

N/A

Training/Course Details

Primary course in forex&stock marketing

Mar 2011

Cairo university

N/A

Training/Course Details

Business course

May 2012

Saudi stock experts

N/A

Training/Course Details

Online project at TRADE MAP

May 2013

Helwan university

N/A

Training/Course Details

Pathways courses for high education

Aug 2012

Cairo university

N/A

Training/Course Details

Soft & Communications Skills

Aug 2014

RAYA

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveApple CompanyArabicBusiness CourseCUSTOMER SERVICESCommerce And Business AdministrationCreativeCustomer ServiceCustomer Services AgentEducationEnglishEvaluation SystemFlexibleICDLOnline Project At TRADE MAPOrganizerPathways Courses For High EducationPrimary Course In Forex&stock MarketingProblem SolverQuality AssuranceQuality ControlQuality MemberRAYAReadingSocialSocial MediaSoft & Communications SkillsSteven JobsSupportTechnologyTelecommunicationsTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Fields of Expertise

Customer Services

Customer Services

: Advanced

: High

:

1-3 years

Evaluation System

Evaluation System

: Advanced

: High

:

3-5 years

Key Skills

Creative, Organizer, Problem Solver, Flexible / Adaptive, Social

Online Presence

https://eg.linkedin.com/pub/ahmed-essam-ibrahiem/91/296/973https://www.facebook.com/Ahmedessam00https://twitter.com/ahmed_essam00

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