Basic Info

Ahmad Tarek Ebn Zeyad

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Call Center Agent at Arab African International Bank

Experience Details

Call Center Agent

Customer Service/Support, Banking

Entry Level

N/A


Company Details

Arab African International Bank (multinational)

Garden City, Cairo, Egypt

N/A

Banking

www.aaib.com

Aug 2015 to present (1 year 4 months)
Customer Service Agent at Samsung Egypt

Experience Details

Customer Service Agent

Customer Service/Support

Entry Level

N/A


Company Details

Samsung Egypt (multinational)

Cairo, Egypt

N/A

Consumer Electronics , Computer Hardware, Electronics and Semiconductors

www.samsung.com/eg

Jan 2015 to Apr 2015 (3 months)
English Teacher (volunteer) at Resala Charity Organization

Experience Details

English Teacher (volunteer)

Education/Teaching, Training/Instructor

Student

N/A


Company Details

Resala Charity Organization

Giza, Dokki, Egypt

N/A

Non-Profit Organizations

www.resala.org

Mar 2014 to May 2014 (2 months)
Marketer at Industry Development Team (IDT) (student activity)

Experience Details

Marketer

Marketing/PR/Advertising

Student

N/A


Company Details

Industry Development Team (IDT) (student activity)

Cairo, Egypt

www.idtegypt.org

Oct 2011 to Jan 2012 (3 months)
Coordinator at Maaan Team (student activity)

Experience Details

Coordinator

Education/Teaching, Training/Instructor

Student

N/A


Company Details

Maaan Team (student activity)

giza Governorate, Egypt

www.maaan.net

Mar 2011 to Jan 2012 (10 months)
Customer Service Representative (intern) at Vodafone

Experience Details

Customer Service Representative (intern)

Customer Service/Support

Student

N/A


Company Details

Vodafone (multinational)

el maadi, Egypt

N/A

Telecommunications

www.vodafone.com.eg

Jul 2011 to Sep 2011 (2 months)

Training and Courses

Training/Course Details

English

Oct 2010

Ministry Of Defense Language Institute.

N/A

Training/Course Details

English

Apr 2014

Spread Your English Center

Qualifying Program, Level 7-8. Native Program, Level 1-2.

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArab African International BankArabicBankingCall Center AgentComputer HardwareConsumer ElectronicsCoordinatorCustomer ServiceCustomer Service AgentCustomer Service RepresentativeCustomer SupportElectronics And SemiconductorsEnglishEnglish TeacherEnglish TeachingFrenchInteractiveInternetMarketerMarketingMicrosoft ExcelMicrosoft PowerPointMicrosoft Windows 7Microsoft Windows 8Microsoft WordNon-Profit OrganizationsOrganizerPlannerSamsung EgyptSupportSupportiveTelecommunicationsVodafone

Self-assesed Skills

Languages

English

English

: Intermediate

: Intermediate

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Windows 7

Microsoft Windows 7

: Advanced

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Advanced

: High

:

5-7 years

Microsoft Windows 8

Microsoft Windows 8

: Intermediate

: Medium

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Customer support

Customer support

: Intermediate

: High

:

Less than 1 year

English Teaching

English Teaching

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Planner, Organizer, Interactive, Supportive

Online Presence

https://www.linkedin.com/profile/view?id=AAIAAAguvUoB1J9JpSq9CqBxhlsa9dGj2rXky04&trk=nav_responsive_tab_profile

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