Basic Info

Ahmed Shahawy

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales Executive at ALKAN CIT

Experience Details

Sales Executive

Sales/Retail

Experienced (Non-Manager)

Visit potential & current customers regularly to develop new business.
Understand the clients needs by probing and discovering how our services can meet his needs.
Realize revenues and sales target objective defined.
Obtain new customers by following up leads to expand company's customer base.
Develop new needs for the existing customers by exploring their problems to find the appropriate solution that expand the business opportunities.


Company Details

ALKAN CIT (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.alkancit.com/

Nov 2015 to present (1 year 1 month)
Real Estate Sales Consultant at RE/MAX Egypt

Experience Details

Real Estate Sales Consultant

Sales/Retail

Experienced (Non-Manager)

Present purchase offers to sellers for consideration.
Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
Compare a property with similar properties that have recently sold to determine its competitive market price.
Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Interview clients to determine what kinds of properties they are seeking.
Coordinate property closings, overseeing signing of documents and disbursement of funds.
Generate lists of properties that are compatible with buyers' needs and financial resources.
Contact property owners and advertise services to solicit property sales listings.


Company Details

RE/MAX Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Real Estate/Property Management

http://www.remax.com.eg/

Feb 2015 to Nov 2015 (9 months)
Real Estate Sales Representatives at Amer Group

Experience Details

Real Estate Sales Representatives

Sales/Retail

Entry Level

Responsible for sales of the Company’s Properties.
Follow up leads Contact Client, conduct effective meetings and close deals.
Follow up on existing clients.
Prepare sales reports.
Prepare & execute presentations.
Getting new listings.
Meeting targets.
Follow-up customer’ accounts.
Handle customer service.


Company Details

Amer Group

Cairo, Egypt

More than 1000 employees

Real Estate/Property Management, Hospitality/Hotels, Food and Beverage Production

http://www.amer-group.com/Home

Nov 2014 to Jan 2015 (2 months)
Usher Supervisor at Marassi (Beach Clubhouse)

Experience Details

Usher Supervisor

Customer Service/Support

Manager

Must be comfortable interacting with fans to ensure their experience is memorable.
Enthusiastic and positive attitude with the ability to be flexible.
Answer questions pertaining to the facility.
Must be able to problem solve in the most positive manner leaving our guests feeling satisfied.
Must have a can do attitude and assist guests with any questions they may have.
Handle any complaints from your assigned area and ask for help from Usher.
Manager when you are unable to satisfy the guest.


Company Details

Marassi (Beach Clubhouse)

North Coast, Egypt

N/A

Real Estate/Property Management

N/A

Jun 2014 to Oct 2014 (4 months)
Usher Supervisor at Marassi (Beach Clubhouse)

Experience Details

Usher Supervisor

Customer Service/Support

Manager

Must be comfortable interacting with fans to ensure their experience is memorable.
Enthusiastic and positive attitude with the ability to be flexible.
Answer questions pertaining to the facility.
Must be able to problem solve in the most positive manner leaving our guests feeling satisfied.
Must have a can do attitude and assist guests with any questions they may have.
Handle any complaints from your assigned area and ask for help from Usher.
Manager when you are unable to satisfy the guest.


Company Details

Marassi (Beach Clubhouse)

North Coast, Egypt

N/A

Real Estate/Property Management

N/A

Jun 2013 to Oct 2013 (4 months)
Customer Service at Vodafone Egypt

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

Provide Vodafone Egypt High customers with all required information related to the company products and services with delighting them with a superior customer service.
Providing guidance in areas of professional matters as requested or needed.
Applying FCR concept for all customers inquires.
Prioritizing and achieving multiple tasks, establishing and meeting deadlines.
Follow up all customers related issues and provide timely feedback to Vodafone Egypt High Customers.
Adhere to Customer Operations Department policies and procedures.
Provide customers with superior recommendations and actions, and be a driver for customer’s satisfaction and Loyalty.
Perform standardized activities and tasks efficiently and effectively.
Pro-actively reinforce Vodafone’s customer care proposition during all contacts.
Handle and retain all the customers’ complaints within the SLA.
Handle all USB and mobile internet basic trouble shooting related issues.
Supporting corporate queue by handling SME authorized and end-users inquires.
Supporting collection queue by handling collections inquires and bills explanation.
Explore the required negotiation skills for making payments' deals when needed.
Create a smooth communication channel with different departments to resolve customer problems and requests when needed in a highly professional manner.
Applicable directly coordinate with customers to assist them with any questions or issues arising from their use of Vodafone’s business solutions and hardware.
Implement high quality standards of Customer Service for High customers through exceeding all KPI’s threshold.


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications, Internet/E-commerce, Information Technology Services

http://www.vodafone.com.eg/vodafoneportalWeb/en/myWorld_mainPage

Jul 2011 to Dec 2011 (5 months)

Education

BSc in computer science

Education Details

BSc

computer science

Modern Sciences and Arts University (MSA), Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Sciences and Arts University (MSA)
2005 - 2014
High School - American diploma

High School Details

American diploma

Thebes American College

Egypt

2005

A / Excellent / 85 -100%

N/A

Thebes American College
2005
This profile is fresh!
Last update 13 days ago.

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Profile Skills and Keywords

ALKAN CITActivitiesAdobe PhotoshopArabicAssemblyBusiness DevelopmentC#C++ComputerComputer ScienceCreativeCustomer ServiceE-commerceEnglishFoodFood And Beverage ProductionHard WorkerHospitalityHotelsInformation Technology ServicesInternetJavaJavaScriptLinuxMatlabMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordOracleOrganizerPeopleProblem SolverProductsProperty ManagementRE/MAX EgyptReal EstateReal Estate Sales ConsultantReal Estate Sales RepresentativesRetailSQLSalesSales ExecutiveSocialSupportTechnologiesTelecommunicationsUsher SupervisorVisual BasicVodafone EgyptWebsitesWork

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

C#

C#

: Expert

: Extreme - I love it!

:

5-7 years

C++

C++

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Visual Basic

Visual Basic

: Expert

: Extreme - I love it!

:

1-3 years

Matlab

Matlab

: Expert

: Extreme - I love it!

:

1-3 years

Linux

Linux

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Medium

:

Less than 1 year

Java

Java

: Little knowledge

: Little

:

Less than 1 year

javaScript

javaScript

: Little knowledge

: Little

:

Less than 1 year

SQL

SQL

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Oracle

Oracle

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Assembly

Assembly

: Little knowledge

: Medium

:

Less than 1 year

Key Skills

Hard worker, Creative, Organizer, Problem Solver, Social

Online Presence

https://www.facebook.com/ahmed.shahawy

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