Basic Info

Ahmed Radwan

8 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Sr. Technical Support at Contistahl Group

Experience Details

Sr. Technical Support

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Contistahl Group

Giza, Egypt

101-500 employees

Manufacturing

http://contistahlgroup.com/

Sep 2015 to present (1 year 3 months)
System administrator at Logic Market Reserach

Experience Details

System administrator

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

N/A


Company Details

Logic Market Reserach

Giza, Egypt

11-50 employees

Market Research

N/A

Jan 2015 to Sep 2015 (8 months)
Senior System Administrator at Living In Interiors (for Real Estate & Furniture)

Experience Details

Senior System Administrator

IT/Software Development

Experienced (Non-Manager)

• Team Leader.
• Help IT Director in projects (passive phase and active phase).
• Revision projects submittals and compare it with consultant comments under IT Director Instruction.
• Responsibility for Projects Infrastructures under IT Director Instruction.
• Responsible for Factory and Gallery Network.
• Responsible for the purchases related to IT department.
• Claim suppliers for any Software/ Hardware conflicts.
• Supervision of IT supervisors and clerks.
• Assist existing/new properties when it is required, with approval of IT Director.
• Recovers any gaps that might face IT Dept.
• Documenting, archiving all correspondence and trouble shooting, follow up suppliers’ visits and maintenance.
• Develop and adapt any ideas that bring IT services to higher level.
• Follow up all claims that are being forwarded to IT Dept., apply the theory of trouble tickets.
• Prepare to link all branches via internet,including IP Telephone that’s will decrease the cost of telephone.
• Manage DATA CENTER with IT team. (IBM SAN- Cisco Active & Passive Rack- Microsoft)
• Responsible & Manage Access Control System


Company Details

Living In Interiors (for Real Estate & Furniture)

Cairo, Egypt

101-500 employees

Construction - Residential & Commercial/Office, Furniture , Real Estate/Property Management

www.livingin.com

Jun 2009 to Dec 2014 (5 years 6 months)
System Administrator at MFFCO HELWAN Co (for Furniture)

Experience Details

System Administrator

IT/Software Development

Experienced (Non-Manager)

• Team Leader
• Help IT manager in our project active and passive.
• Manage showrooms infrastructure with delegation from IT manager.
• Manage VPN Connection between branches with TE – Data.
• Implementing and Supporting Microsoft Windows XP Professional.
• Responsible for PC installations, upgrade and replacement.
• Responsible for rolling out different applications on all Company PCs.
• Receiving, recording, resolving and tracking users calls related to IT systems.
• Managing a Microsoft Windows Server 2003 Environment.
• Maintaining a Microsoft Windows Server 2003 Environment.
• Coordinate with 3rd party to make sure that down time is minimal in case of.
• Hardware or Software failure and revise their technical performance.
• Support all managed computer & remote PCs for more than 150 users In Company.
• Manage ISA Server.


Company Details

MFFCO HELWAN Co (for Furniture)

Cairo, Egypt

101-500 employees

Furniture

http://www.mffco.com/

Aug 2006 to May 2009 (2 years 9 months)
Technical Support at CYBER SOFT (Training Center)

Experience Details

Technical Support

IT/Software Development

Entry Level

• Maintenance the System Problems, Software &Hardware
• Installation With Group we support To 70 Client.


Company Details

CYBER SOFT (Training Center)

Giza, Egypt, Egypt

11-50 employees

Education

N/A

Aug 2005 to Jul 2006 (11 months)

Achievements


I have achievements in university as Bachelor Administrative Information Systems in 4 years with 70% & graduate project characters recognition with excellent

Education

BSc in Administrative Information Systems

Education Details

BSc

Administrative Information Systems

City Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

City Academy
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Zahraa School

Egypt

2001

C / Good / 65 - 75%

N/A

El Zahraa School
2001

Certifications

MCITP
Jun 2010

Certificate details

MCITP

Jun 2010

80 out of 100

N/A

N/A

New Horizons

Microsoft Certified IT professional

CCNA
Oct 2010

Certificate details

CCNA

Oct 2010

92 out of 100

N/A

N/A

CCNA (Cisco Certified Network Associate)

Training and Courses

Training/Course Details

Microsoft® Certified IT Professional ﴾MCITP﴿

Jan 2010

New Horizons

N/A

Training/Course Details

CCNA (Cisco Certified Network Associate)

Jun 2010

New Horizons

N/A

Training/Course Details

Microsoft® Certified Exchange Server 2010, Configuring.

Jan 2011

New Horizons

N/A

Training/Course Details

Microsoft® Certified Operations Manager 2007, Configuring.

Jan 2011

New Horizons

N/A

Training/Course Details

Implementing and Managing Microsoft Server Virtualization (Attending)

Oct 2011

Global Knowledge

N/A

Training/Course Details

Project Management Institute (PMP)

Jan 2012

Egabi solution Center

N/A

Training/Course Details

Red Hat® Certified System Administrator (RHCSA)

Jan 2014

Master Linux

N/A

This profile is fresh!
Last update 3 days ago.

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Profile Skills and Keywords

Access ControlAdaptiveAdministrative Information SystemsArabicCCNACCNA (Cisco Certified Network Associate)Construction - Residential & CommercialEducationEnglishExchange Server 2010FlexibleFootballFurnitureHard WorkerITIT SpcialistImplementing And Managing Microsoft Server Virtualization (Attending)InstallationLiving In Interiors IT Assistant ManagerMCITPMaintenanceManufacturingMarket ResearchMffco Co. IT Technical SupportMicrosoft ExchangeMicrosoft OutlookMicrosoft SharepointMicrosoft Windows ServerMicrosoft Certified Exchange Server 2010, Configuring.Microsoft Certified IT Professional ?MCITP?Microsoft Certified Operations Manager 2007, Configuring.NetworkOfficeProject Management Institute (PMP)Property ManagementReadingReal EstateRed Hat Certified System Administrator (RHCSA)RepairRunningSenior System AdministratorSocialSoftware DevelopmentSr. Technical SupportSupportiveSwimmingSystem AdministratorTeam PlayerTechnical SupportWindows Server 2008Work Hard

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Windows server

Microsoft Windows server

: Advanced

: High

:

3-5 years

MCITP

MCITP

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft exchange

Microsoft exchange

: Advanced

: High

:

1-3 years

CCNA

CCNA

: Intermediate

: High

:

1-3 years

Microsoft Sharepoint

Microsoft Sharepoint

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

3-5 years

IT Spcialist

IT Spcialist

: Advanced

: Extreme - I love it!

:

1-3 years

Senior system administrator

Senior system administrator

: Advanced

: Extreme - I love it!

:

1-3 years

network

network

: Advanced

: High

:

3-5 years

Mffco Co. IT Technical Support

Mffco Co. IT Technical Support

: Advanced

: High

:

1-3 years

Living In Interiors IT Assistant Manager

Living In Interiors IT Assistant Manager

: Advanced

: Extreme - I love it!

:

3-5 years

Exchange Server 2010

Exchange Server 2010

: Intermediate

: High

:

1-3 years

Access control

Access control

: Intermediate

: High

:

Less than 1 year

Key Skills

Hard worker, Flexible / Adaptive, Social, Team Player, Supportive

Online Presence

eg.linkedin.com/in/ahmedradwn/https://www.facebook.com/ahmd.radwan1 @AhmedRdwn

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