Basic Info

Ahmed Orabi

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

English Technical support agent at Sykes / Sony UK

Experience Details

English Technical support agent

Customer Service/Support

Experienced (Non-Manager)

I worked as a English Technical support agent for SONY enterprise in the Audio / video section supporting any technical issues with Sony TVs, Cameras, Sound systems and E-Readers


Company Details

Sykes / Sony UK (multinational)

Cairo, Maadi, Egypt

More than 1000 employees

Consumer Services , Electronics and Semiconductors, Consumer Electronics

http://www.sykes.com/

Mar 2016 to Jul 2016 (4 months)
Telemarketing Sales Representative at Centro

Experience Details

Telemarketing Sales Representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Centro (multinational)

Cairo, Egypt

More than 1000 employees

Healthcare and Medical Services, Medical Devices and Supplies, Telecommunications

N/A

Jan 2016 to Mar 2016 (2 months)
International Account Advisor at Vodafone UK

Experience Details

International Account Advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK (multinational)

Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2013 to Dec 2015 (2 years 11 months)
• General Supervisor for operational constructions at Al-Rawda trading and contracting company

Experience Details

• General Supervisor for operational constructions

Customer Service/Support

Manager

N/A


Company Details

Al-Rawda trading and contracting company

Cairo, Egypt

More than 1000 employees

Engineering Services

N/A

Dec 2007 to Dec 2012 (5 years)

Education

BSc in computer science and information technology

Education Details

BSc

computer science and information technology

Arab Open University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Arab Open University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nokrashy

Egypt

2002

B / Very Good / 75 - 85%

N/A

Nokrashy
2002

Certifications

ICDL
Jan 2008

Certificate details

ICDL

Jan 2008

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

customer support

Jan 2013

Vodafone

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopArabicAutoCADCentroComputer And InternetComputer ScienceComputer Science And Information TechnologyConsumer ElectronicsConsumer ServicesCustomer ServiceCustomer SupportElectronics And SemiconductorsEngineering ServicesEnglishEnglish Technical Support AgentFrenchGraphic DesignHard WorkerHealthcare And Medical ServicesICDLInternational Account AdvisorLeaderMedical Devices And SuppliesMicrosoft PowerPointProblem SolverReadingSpiritualityStudying ReligionsSupportSupportiveSykes / Sony UKTeam PlayerTelecommunicationsTelemarketingTelemarketing Sales RepresentativeVodafone UK General Supervisor For Operational Constructions

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Computer Science

Computer Science

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

More than 7 years

AutoCAD

AutoCAD

: Advanced

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

3-5 years

graphic design

graphic design

: Expert

: Extreme - I love it!

:

5-7 years

Telemarketing

Telemarketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Problem Solver, Team Player, Supportive

Online Presence

https://www.linkedin.com/profile/preview?locale=en_US&trk=prof-0-sb-preview-primary-buttonhttps://faceboob/AhmedOrabiMohamedhttps://twitter.com/AhmedOrabiMhmdWhatsapp Ahmed Orabi

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