Basic Info

Ahmed Orabi

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

TeleSales representative at Centro

Experience Details

TeleSales representative

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Centro (multinational)

Egypt

N/A

Telecommunications

N/A

Jan 2017 to Dec 2017 (11 months)
Customer service agent at Western Union

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Western Union (multinational)

Egypt

N/A

Financial Services

N/A

Jan 2016 to Jan 2017 (1 year)
International Account Advisor at Vodafone UK

Experience Details

International Account Advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK (multinational)

Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2013 to Jan 2016 (3 years)
• General Supervisor at Al-Rawda contraction company

Experience Details

• General Supervisor

Project/Program Management

Senior Management (e.g. VP, CEO)

N/A


Company Details

Al-Rawda contraction company

Cairo, Egypt

N/A

Engineering Services

N/A

Dec 2007 to Dec 2012 (5 years)

Education

BSc in computer science and information technology

Education Details

BSc

computer science and information technology

Arab Open University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Arab Open University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nokrashy

Egypt

2002

B / Very Good / 75 - 85%

N/A

Nokrashy
2002

Certifications

ICDL
Jan 2008

Certificate details

ICDL

Jan 2008

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

customer support

Jan 2013

Vodafone

N/A

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopArabicAutoCADBusiness DevelopmentCentroComputer And InternetComputer ScienceComputer Science And Information TechnologyCustomer ServiceCustomer Service AgentCustomer SupportEngineering ServicesEnglishFinancial ServicesFrenchGraphic DesignHard WorkerICDLInternational Account AdvisorLeaderMicrosoft PowerPointProblem SolverProgram ManagementProjectReadingRetailSalesSpiritualityStudying ReligionsSupportSupportiveTeam PlayerTeleSales RepresentativeTelecommunicationsTelemarketingVodafone UKWestern Union General Supervisor

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Computer Science

Computer Science

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

More than 7 years

AutoCAD

AutoCAD

: Advanced

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

3-5 years

graphic design

graphic design

: Expert

: Extreme - I love it!

:

5-7 years

Telemarketing

Telemarketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Problem Solver, Team Player, Supportive

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