Basic Info

Ahmed aly

5 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Generalist at Gourmet Egypt

Experience Details

HR Generalist

Human Resources

Entry Level

N/A


Company Details

Gourmet Egypt (multinational)

Cairo, Egypt

101-500 employees

FMCG, Food and Beverage Production, Food Services/Restaurants/Catering

www.gourmetegypt.com

Mar 2017 to present (6 months)
HR Generalist at Renaissance Hotel International

Experience Details

HR Generalist

Human Resources

Experienced (Non-Manager)

Recruitment & Hiring
•Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards
•Monitor and assist Managers with hiring processes and issues
•Coordinate and conduct applicant drug screens, reference checks, background checks, and social security number verification in accordance with company procedures
•Maintain Applicant flow, drug screen, orientation and transfer request logs
•Assist management in screening resumes, conducting interviews and selecting new hourly hires using selection tools and systems
Organizational Development
•Assists employees with internal and external transfer requests and procedures
•Update organization charts regarding rotations, promotions, transfers, newly hired employees etc.
Employee Relation
•Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete 1-9 employment verification forms
•Create and maintain new hire files and enter them into the system
•Maintain confidentiality and security of employee and property records, files, and information
•Ensure accurate maintenance of all employee records and files (interview documents, reference checks, Drug free workplace policy, applicant self-identification forms, department orientation check lists)
•Ensure uniforms, nametags and personal appearance are clean, hygienic, professional and in compliance with the company policies and procedures
•Process social insurance of all employees and maintains good relations with external bodies such as the Labor Office and Social Insurance Office ensuring the company’s full compliance with the Egyptian Labor Law
•Issue Social Insurance form1, form 2 and form 6
•registering employees on the finger print machine
•Review employee timesheets for hours worked and verifying its accuracy
Compensation & Benefits
•Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary
•Prepare and update monthly payroll as per the received monthly variables; deductions, rate changes, transfers etc.
Administration
•Answer phone calls and record messages
•Generate Human resources data reports as required & requested
•Respond to questions, requests, and concerns from employees and management regarding company and human resource programs, policies and guidelines
•Inform Human resources management of issues related to employee relations within the division or property
•Assists and support management and the leadership team with handling and resolving human resources issues
•Perform other reasonable job duties as requested by Manager


Company Details

Renaissance Hotel International (multinational)

Cairo, Egypt

501-1000 employees

Hospitality/Hotels, Food Services/Restaurants/Catering

http://www.marriott.com/hotels/travel/caibr-renaissance-cairo-mirage-city-hotel/

Dec 2016 to Mar 2017 (3 months)
Recruitment Specialist at International Marketing Institute Outsourcing

Experience Details

Recruitment Specialist

Human Resources

Experienced (Non-Manager)

•Post vacant positions through approved Recruitment channels; (Facebook, twitter, wuzzuf, forasna, etc.)
•Prescreen all the CVs, Entering Data on HR System
•Screen all the applicants based on their qualifications and background
•Conduct testing process and face to face interview with candidates
•Hire employees and initiated the new hire paperwork process
•Explain employee compensation, benefits, schedules, working conditions and promotion opportunities
•Developed and facilitated job recruitment fairs
•Led the creation of recruiting plans for all open positions
•Prepare Reports including the accepted candidates for the seniors
•Attending the filtration process with the client to supervise and receive feedback for each candidate


Company Details

International Marketing Institute Outsourcing (multinational)

Cairo, Egypt

More than 1000 employees

Human Resources , Recruitment and Staffing, Training and Coaching

www.imi-intl.com

Dec 2015 to Oct 2016 (10 months)
Front Desk Agent at JW Marriott Cairo Hotel

Experience Details

Front Desk Agent

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

•Greeting registering and assigning rooms to guests
•Answer department telephone calls using correct salutations and telephone etiquette
•Create and confirm reservations
•Post charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers
•Promoted the hotel brand through selling the Marriott memberships
•Verify customers' credit and established how the customer would pay for the accommodation.
•Compute bills, collected payments and made change for guests
•Handover the Pending tasks through the shifts


Company Details

JW Marriott Cairo Hotel (multinational)

Cairo, Egypt

501-1000 employees

Hospitality/Hotels, Food Services/Restaurants/Catering

www.marriott.com

Nov 2014 to Sep 2015 (10 months)
Customer Service Representative at Raya Contact Center

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

•Effectively managed a high volume of outbound customer calls.
•Answered a constant flow of customer calls with up to (2) calls in queue per minute.
•Addressed and resolved customer product complaints empathetically and professionally.
•Gathered and verified all required customer information for tracking purposes.
•Defused volatile customer situations calmly and courteously.
•Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
•Discovering system errors and work on it.
•Tracking the wrong information on the system and try to avoid using it.


Company Details

Raya Contact Center (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services , Retail, Business Services - Other

http://www.rayacc.com/

Jan 2013 to Oct 2014 (1 year 9 months)
HR Specialist at Ezyeg For Online Marketing

Experience Details

HR Specialist

Human Resources

Entry Level

Recruitment & Hiring
•Prescreen all the CVs and adding them to the HR System
•Screen all the applicants based on their qualifications and background
•Conduct testing process and face to face interview with candidates
•Explain employee compensation, benefits, schedules, working conditions and promotion opportunities
Employee Relation
•Hire employees and initiated the new hire paperwork process
•Explain all of the human resources policies, procedures, laws, standards and regulations for each employee
•Enter personnel and subcontractor data into a central database
•Gathered personnel records from all employees from each department
•Sent notices to employees and subcontractors regarding expiring documentation
•Reviewed and corrected job offer letters for completeness and accuracy before approving their delivery
Compensation & Benefits
•Addressed and resolved general payroll-related inquires.
•Prepare and update monthly payroll as per the received monthly variables; deductions, etc.


Company Details

Ezyeg For Online Marketing

Cairo, Egypt

11-50 employees

Marketing and Advertising

www.ezyeg.com

Feb 2012 to Jul 2012 (5 months)
Recruitment Specialist (volunteer) at TopNotch HR Consultancy

Experience Details

Recruitment Specialist (volunteer)

Human Resources

Entry Level

•Developing a good understanding of client companies, their industry, what they do, and their work culture and environment.
•Advertising vacancies appropriately by drafting and placing advertisements in a wide range of media outlets.
•Using social media for adverting positions attract candidates and build relationships with candidates and employers.
•Headhunting – identifying and approaching suitable candidates who may already be in work.
•Using and establishing candidate database to find the right person for the client’s vacancies
•Receiving and reviewing applications, managing interviews and creating shortlist of candidates.
•Requesting references and checking the suitability of applicants before submitting their details to the client.
•Briefing the candidates about the responsibilities, salary and benefits of the job in question.
•Preparing CVs and correspondence to forward to clients in respect of suitable applicants.


Company Details

TopNotch HR Consultancy

Cairo, Egypt

1-10 employees

Human Resources , Recruitment and Staffing, Education

www.topnotch.com

Sep 2011 to Jan 2012 (4 months)

Achievements


Get more than 3 accepted candidates in the banking project


- Top Performer in the DCC Process with arab african bank
- Top Performer in selling the marriott membership


Acheiving the targets After the 3rd Month


Entering more than 60 Contact numbers for many organizations in Egypt


Collecting more than 100 CV at the employment fair in the Shooting Club


I Get In Organizational Behavior, Recruitment, Compensation, and Benefits, Employee Relation and strategic management Excellent During my study at the AUC

Education

Bachelor's Degree in Business Administration

Education Details

Bachelor's Degree

Business Administration, Sales, Human Resource

Faculty of commerce english section cairo university, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of commerce english section cairo university
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

atef barakat language school

Egypt

2007

A / Excellent / 85 -100%

N/A

atef barakat language school
2007

Certifications

Certificate details

Human Resource Managment Certificate

Mar 2016

387 out of 400

N/A

N/A

American University in Cairo (School of Continuing Education)

7 Modules:
Organizational Behavior
Recruitment & Selection
Compensation & benefits
Employee Relations
Startegic HRM
Performance Appraisal
Talent Acquisition

Training and Courses

Training/Course Details

FG Course

Apr 2012

Information Technology In Egypt

FG Course Including: Windows Server, Hyper V, activation policies and network creation

Training/Course Details

Excel Course

Jun 2016

International Marketing Institute

It's a Course related to the main functions of the excel which is needed in our work

Training/Course Details

How to Hire a Manager Course

May 2016

International Marketing Institute

it's a course related to how to hire an experienced manager, how to talk to him, how to reach his contacts, how to ask him about an interview

This profile is fresh!
Last update 7 days ago.

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Profile Skills and Keywords

ArabicBusiness AdministrationBusiness Services - OtherCateringComputer SkillsConsumer ServicesConventional WorkCreativeCustomer ServiceCustomer Service RepresentativeData EntryDatabaseEducationEnglishExcel CourseExcel WorkFG CourseFMCGFood And Beverage ProductionFood ServicesFrenchFront Desk AgentGourmet EgyptHR GeneralistHR SpecialistHospitalityHotelsHow To Hire A Manager CourseHuman ResourceHuman Resource Managment CertificateHuman ResourcesInternational Marketing Institute OutsourcingInternetJW Marriott Cairo HotelMarketing And AdvertisingMicrosoft OfficeOpera Hotel SystemPaper WorkPlannerPresenterRaya Contact CenterRecruitment And StaffingRecruitment SpecialistRenaissance Hotel InternationalRestaurantsRetailSalesSocialSupportSupportiveTraining And Coaching

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Opera Hotel System

Opera Hotel System

: Advanced

: Medium

:

Less than 1 year

Computer Skills

Computer Skills

: Advanced

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Customer Service

Customer Service

: Advanced

: Little

:

1-3 years

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

1-3 years

Hospitality

Hospitality

: Intermediate

: Little

:

Less than 1 year

Data Entry

Data Entry

: Intermediate

: Little

:

Less than 1 year

Key Skills

Planner, Presenter, Creative, Social, Supportive

Online Presence

https://eg.linkedin.com/in/ahmed-nasr-9434b9108https://www.facebook.com/SaviolAhmedhttps://twitter.com/SaviolAhmed

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