Basic Info
AHMED HAMMAD
3 years
Cairo, Egypt
Bachelor's Degree
Entry level
Work Experience
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Customer Relations Executive at Toyota Egypt
Experience DetailsCustomer Relations Executive Customer Service/Support Experienced (Non-Manager)
- Handle the Customers inquires and complaints. Company DetailsToyota Egypt (multinational) Cairo, Egypt 501-1000 employees Automotive www.toyotaegypt.com.eg
May 2015 to present (2 years 2 months)
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Store keeper at Fairmont Hotel Heliopolis & Towers
Experience DetailsStore keeper Accounting/Finance Experienced (Non-Manager)
1. responsible for the implementation of plans and programs of the Executive own stores, which serve in the end to achieve the main objectives of the Foundation Company DetailsFairmont Hotel Heliopolis & Towers (multinational) Cairo, Egypt More than 1000 employees Accounting and Auditing Services http:/www.fairmont.com/towers-heliopolis-cairo
Feb 2015 to May 2015 (3 months)
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Administration Executive at Tamkco security & Technology System
Experience DetailsAdministration Executive Human Resources Experienced (Non-Manager) HR department responsible employees Affairs "Nomination papers, attendees, leave time, vacation ... ect" and Coordination between the company and the project. Company DetailsTamkco security & Technology System Cairo, Egypt 501-1000 employees Human Resources http://www.tamkco.com
May 2014 to Oct 2014 (5 months)
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Administration Executive at Petrokima Engineering & Contracting Company
Experience DetailsAdministration Executive Human Resources Entry Level HR department responsible employees Affairs "Nomination papers, attendees, leave time, vacation ... ect" and Coordination between the company and the project. Company DetailsPetrokima Engineering & Contracting Company Cairo, Egypt More than 1000 employees Computer and Network Security , Construction - Industrial Facilities and Infrastructure http://petrokima.com
Jun 2013 to Dec 2013 (6 months)
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Customer Service Coordinator at Wasla Company
Experience DetailsCustomer Service Coordinator Customer Service/Support Entry Level
- Handle the Customers inquires and complaints. Company DetailsWasla Company Cairo, Egypt 501-1000 employees Telecommunications N/A
Jan 2012 to Dec 2012 (11 months)
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Customer Service Coordinator at XCEED
Experience DetailsCustomer Service Coordinator Customer Service/Support Entry Level N/A Company DetailsXCEED (multinational) Giza, Egypt More than 1000 employees Telecommunications http://www.xceedcc.com
Jul 2011 to Dec 2011 (5 months)
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Data Validation Agent at First Service Company
Experience DetailsData Validation Agent Customer Service/Support Entry Level Called the customers to collect the unpaid amount for mobinil Company DetailsFirst Service Company Giza, Egypt 501-1000 employees Telecommunications N/A
Dec 2010 to Jun 2011 (6 months)
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Education
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management Information System in management Information System
Education Detailsmanagement Information System management Information System Al-Alsun Higher Institute of Tourism and Hotel Management, Egypt B / Very Good / 75 - 85% Information System N/A Al-Alsun Higher Institute of Tourism and Hotel Management
2009 - 2013
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High School - Other
High School DetailsOther Al-Zawia school Egypt 2009 B / Very Good / 75 - 85% N/A Al-Zawia school
2009
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Training and Courses
Training/Course DetailsHuman resources management professional diploma Apr 2013 Harvard international training academy i had studied how to be a interviewee, and how to recruit the candidates |
Training/Course DetailsHuman Resources Strategic Management Jul 2012 Oxford international training academy i had studied how to be a interviewee, and how to recruit the candidates |
Training/Course DetailsBusiness Administration Course Apr 2012 Manchester International training College learned how to organize the business and the formation of the organization |
Training/Course DetailsExecutive Secretary Sep 2012 Future academy learned how to organize the business and the formation of the organization |
Training/Course DetailsCustomer Service Aug 2011 Loughorbrough international training company learned how to handled effectively customers’ inquiries with the highest degree of courtesy and professionalism |
Training/Course DetailsPublic Relations Management Mar 2013 AGTCO training center • Public Relations Management |
Training/Course DetailsComputer Maintenance Aug 2010 Cambridge international training academy N/A |
Training/Course DetailsToyota Service Advisor Sep 2016 Toyota Egypt N/A |
Likes and Dislikes
Last update more than 5 months ago.
Profile Skills and Keywords
AccountingAccounting And Auditing ServicesAdministration ExecutiveArabicAutoCAD 2DAutomotiveBusiness Administration CourseCommunicatorComputer And Network SecurityComputer MaintenanceConstruction - Industrial Facilities And InfrastructureCustomer Relations ExecutiveCustomer ServiceCustomer Service CoordinatorCustomer-orientedData Validation AgentEnglishExecutive SecretaryFairmont Hotel Heliopolis & TowersFinanceHandles StressHard WorkerHuman ResourcesHuman Resources Management Professional DiplomaHuman Resources Strategic ManagementInsuranceMS OfficeManagement Information SystemMicrosoft OutlookMicrosoft WindowsProblem SolverPublic Relations ManagementStock KeeperStore KeeperSupportSystem AdministrationTelecommunicationsToyota EgyptToyota Service AdvisorXCEEDSelf-assesed Skills
Tools and Technologies
MS office
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System Administration
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Microsoft Windows
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Microsoft Outlook
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AutoCAD 2D
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Fields of Expertise
Customer Service
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Administration Executive
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Stock Keeper
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Key Skills
Communicator, Hard worker, Customer-oriented, Problem Solver, Handles StressOnline Presence
