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Ahmed Mostafa

Customer Service Agent

Giza, Egypt
  • Microsoft Windows
  • Automation Engineering
  • Microsoft Office
  • Internet Research
  • Computer Hardware

Work Experience

  • Customer Service Agent at ECCO Outsourcing (Egyptian Contact Center Operator)

    Internship
    Feb 2016 to Apr 2016 · 2 Months

Education

  • Bachelor of Communication and Electronics Engineering in Commuication Engineering

    thebes academy for engineering - Egypt 2010 to 2015 · 5 Years
  • High School - Thanaweya Amma

    Orman High School in Dokki - Egypt 2010

Skills
Tools and Fields of Expertise

  • Microsoft Windows
  • Automation Engineering
  • Microsoft Office
  • Internet Research
  • Computer Hardware
  • PLC
  • Network Engineering
  • SCADA
  • Communication Engineering

Languages

  • English

    Fluent
  • Arabic

    Fluent

Training & Certifications

  • Cisco Certified Network Associate - CCNA

    Jelecom · 2016
  • CompTIA Network+ N10-006 (2015-2018)

    Self study · 2015
  • CompTIA A+ 220-902 (2015-2018)

    Self study · 2015
  • TOEFL

    Cairo University · 2015
  • • Communication and Control Center (CCC) training

    The Egyptian Co. for Metro Management & Operation · 2014