Basic Info

Ahmed Mostafa

2 years

Cairo, Egypt

Master's Degree

Experienced

Work Experience

Customer Service Adviser at Vodafone

Experience Details

Customer Service Adviser

Customer Service/Support

Entry Level

Inbound complain service 2nd line as resolution


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

Www.vodafone.co.uk

Jan 2017 to Apr 2017 (3 months)
Sales assistance at Shell service station

Experience Details

Sales assistance

Sales/Retail

Student

Responsible for site health and safety
 Provided exceptional customer services
 Experience in dealing with a diverse group of people
 Ability to manage site takings


Company Details

Shell service station

Coventry, United Kingdom

101-500 employees

Retail

N/A

Nov 2014 to Apr 2016 (1 year 5 months)
Site engineer at El nor el sate'

Experience Details

Site engineer

Project/Program Management

Entry Level

Checking plans, drawings and quantities for accuracy of calculations
 Ensuring that all materials used and work performed are as per specifications
 Agreeing a price for materials and making cost-effective solutions and proposals for the intended project
 Liaising with consultants, subcontractors, supervisors, planners, quantity surveyors and the general workforce involved in the project
 Liaising with the local authority (where appropriate to the project) to ensure compliance with local construction regulations and by-laws
 Day-to-day management of the site, including supervising and monitoring the site labour force and the work of any subcontractors
 Planning the work and efficiently organising the plant and site facilities in order to meet agreed deadlines and standards
 Preparing reports as required
 Resolving any unexpected technical difficulties and other problems that may arise.
 Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the company


Company Details

El nor el sate'

Cairo, Egypt

11-50 employees

Construction - Industrial Facilities and Infrastructure

N/A

Jun 2012 to Aug 2014 (2 years 2 months)

Education

Mechanical Engineering in Mechanical Engineering

Education Details

Mechanical Engineering

Mechanical Engineering

Coventry university, United Kingdom

Not specified

Control Engineering; Stress and Dynamics; thermofluid systems; advanced material and processes). 69.5% Engineering Project management

N/A

Coventry university
2014 - 2016
BSc in Mechanical Engineering

Education Details

BSc

Mechanical Engineering

Helwan University, Egypt

Not specified

BSc. Mechanical Production (Mechanics of machines; Hydraulic systems; CNC drawings; CAD/CAM; machine tool design.

Graduation project: Manufacturing computerized numerical control milling rotary table with excellent grade

Helwan University
2006 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ain shams

Egypt

2006

A / Excellent / 85 -100%

N/A

ain shams
2006

Certifications

IELTS
Dec 2014

Certificate details

IELTS

Dec 2014

6.5 out of 9

N/A

N/A

Coventry

Coventry University pre-sessional course

Training and Courses

Training/Course Details

Autocad

Aug 2010

Alamiriah

2 months training course in Alamiriah training center

Training/Course Details

solidworks

Sep 2010

alamiriah

1 month training course in Alamiriah center

Training/Course Details

Automotive Electrician

Dec 2016

BH Group

Wide knowledge of motor and car components. Being able to detect variety of issues regarding to motor starter, alternator, switches, wiring harnesses.

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicAutocadAutomotive ElectricianBusiness DevelopmentCatiaConstruction - Industrial Facilities And InfrastructureCreativeCustomer ServiceCustomer Service AdviserEnglishGamesIELTSMechanical DesignMechanical EngineeringMs OfficeMusicOrganizerPlannerProgram ManagementProjectReadingRetailSalesSales AssistanceSite EngineerSocialSolidworksStar CcmSupportSwimmingTeam PlayerTelecommunicationsTv ShowsVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Catia

Catia

: Intermediate

: High

:

Less than 1 year

autocad

autocad

: Intermediate

: High

:

3-5 years

star ccm

star ccm

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Ms Office

Ms Office

: Advanced

: High

:

More than 7 years

Mechanical design

Mechanical design

: Intermediate

: High

:

Less than 1 year

Key Skills

Planner, Creative, Organizer, Social, Team Player

Online Presence

https://www.linkedin.com/in/ahmed-mostafa-70b431ab/https://www.facebook.com/Ahmed.Esmaill

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