Experience Details

Job Title: Head Teller & Customer Support

Job Role: Banking

Career Level: Experienced (Non-Manager)

Job Details: Work Experience:
JAN 2013- Present
 Customer Support
Commercial International Bank Sokhna Branch

•Handle relationship with the smaller and less complex accounts assigned by head of corporate credit.
•Compile and analyze financial statements
• Perform daily credit services to his/her assigned account
• Process, open, and amend L/Cs and L/Gs. Secure transaction’s approval. Prepare L/C and L/G text within established policy and procedures and in coordination with the head office trade finance whenever applied.
• Verify customer’s signature, check balance, place holds on funds as required, prepare SWIFT or TELEX messages, apply charges, process accounting entries, post general ledger, enter cash flow, review computer outputs, and issue advises and copies of L/Cs to customers and L/Gs to customers and beneficiaries.
• Send applications and documents to the Head Office for verification and further processing.
 Senior Teller
Commercial International Bank Sokhna Branch
• Overall responsible for all transactions processed within the teller area and for safe custody of the cash/ other valuables
• Ensure that tellers process transactions (cash, checks, remittance requests, utility bills, credit card payments) in compliance with the approved policies/ procedures and the applicable regulatory guidelines.
Maintain Zero Risk of cash differences by diligently, accurately and attentively processing all cash transaction as well was ensuring accurate delivery of cash to customer at all time
• Authorize transactions that exceed the individual teller’s authority but are within the authority delegated to the incumbent.
• Authorize issuance of demand drafts/ managers checks within the limits of the authority delegated to the incumbent.
• Liaise with the personnel responsible for transportation of cash to/ from central vault to ensure timely availability of cash at all times while at the same time avoiding excess cash holdings. And also oversee cash transfers from/to Tellers, branch vault.
Account Payable Suez Gulf Company July 2007 To April 2008
Receive and verify invoices and requisitions for goods and services
Verify that transactions comply with financial policies and procedures
Prepare batches of invoices for data entry
Data enter invoices for payment
Process backup reports after data entry
Manage the weekly cheque run
Record all cheques
Prepare vendor cheques for mailing
List all vendor cheques in the log book
Prepare manual cheques as and when required
Maintain listing of accounts payable
Maintain the general ledger
Maintain updated vendor files and file numbers