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Ahmed Maher Mohamed

Engineer

Cairo, Egypt
  • Customer Service
  • Microsoft Windows
  • Internet
  • Microsoft Office
  • Intelligence

Work Experience

  • Occupational Health, Safety & Security Manager at Teleperformance Egypt

    May 2017 to present · 1 Years 4 Months
  • Safety & Security Coordinator at Teleperformance Egypt

    Sep 2015 to Apr 2017 · 1 Years 2 Months
  • L2 Back Office representative,WIND Canada. at Teleperformance Egypt

    Sep 2012 to Sep 2015 · 3 Years 3 Months
  • Customer Service Rep. Tier 1 & 2 at Teleperformance

    Jul 2011 to Sep 2015 · 4 Years 11 Months

View 1 more experiences

Education

  • Technical Diploma in Safety Management Diploma

    Arab Association of Safety Professionals and Experts - Egypt 2014 to 2015 · 1 Years
  • College Diploma in Automatic Alarm & Firefighting Systems

    Harvard T.H. Chan School of Public Health - Egypt 2015 to 2015 · 0 Months
  • Bachelor's Degree in Communication & Electronics Engineering

    modern academy for engineering & technology - Egypt 2004 to 2010 · 6 Years
  • High School - Thanaweya Amma

    Talaat harb - Egypt 2009

Achievments

Poetry Writing

Skills
Tools and Fields of Expertise

  • Customer Service
  • Microsoft Windows
  • Internet
  • Microsoft Office
  • Intelligence
  • Teamwork
  • Electronics
  • Team Leadership
  • Team Management
  • OrCAD
  • VHDL
  • Matlab

Languages

  • English

    Fluent
  • Arabic

    Fluent

Training & Certifications

  • First Aid

    Emirates Civil Defense Academy · 2017
  • NEBOSH International General Certificate in Occupational Health and Safety

    The National Examination Board in Occupational Safety and Health · 2017
  • IOSH “Managing Safety”

    Institute of safety and health professionals UK · 2017
  • OSHA General Industry Safety & Health

    Arab Association of Safety Professionals and Experts · 2015
  • OSHA Constructions Safety & Health

    Arab Association of Safety Professionals and Experts · 2015
  • Platinum Certification in Emergency and Disaster Management

    Arab Association of Safety Professionals and Experts · 2015
  • Implementation of Safety Management Systems

    Arab Association of Safety Professionals and Experts · 2014
  • Automatic Fire Alarm

    Independent Coursework · 2014
  • Safety Management Diploma

    Arab Association of Safety Professionals and Experts · 2014
  • Basic Fire Fighting

    MOI · 2014
  • Fire Fighting

    2014
  • Team KPI's management (Agents performance management)

    Teleperformance · 2013
  • Inbound Supervision

    Teleperformance · 2013
  • TOPS ( Teleperformance Operational Process and Standards)

    Teleperformance · 2013
  • Stress Management

    Teleperformance · 2013
  • Excel

    Teleperformance · 2013
  • How to be a good Presenter

    Teleperformance · 2013
  • Social Media Behavior

    Teleperformance · 2013
  • Email and Business writing

    Teleperformance · 2013
  • • Teleperformance STEPS Program ( How to become a trainer )

    Teleperformance · 2013
  • GSM & GPRS Advanced Course

    N/A · 2009
  • CCNA

    2009
  • 4G WiMAX Mobile Communication Basics

    N/A · 2008
  • 4G Mobile Communication System Implementation

    N/A · 2008
  • Cisco Certified Network Associate (Network Fundamentals , Routing Protocols and Concepts , LAN Switching and Wireless ,Accessing the WAN)

    N/A · 2008
  • Digital Circuit Design Fundamental Using FPGA & VHDL

    N/A · 2008
  • • Broadcasting engineering in ERTU as summer training

    Modern Academy · 2006
  • Electronics Courses Fundamental

    N/A · 2006