Basic Info

Ahmed Ali

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Business Development Manager at Tandem Training Dubai.

Experience Details

Business Development Manager

Business Development, Training/Instructor, Operations/Management

Manager

 Business Development Manager. (Experiential Learning. Business Simulation, Gamefacation ( Soft Skills) ,Functional Courses & Customized Solutions )
• Execute the vision, objectives and utilize the resources of the company to understand and face the challenges in the special education field. Achieving agreed strategic business targets and objectives within my team.
 Develop a complete understanding of the customer segment for development of company and services through market surveys and other methods of research.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new services.
• Perform cost-¬benefit and needs analysis of existing/potential customers to meet their needs
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Prepares reports by collecting, analyzing, and summarizing information
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Coordinate sales effort with my team members and other departments
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback from clients and management & Assure the client satisfaction & ROI Impact.
• Execute tasks related to the business assigned from the top management and working closely with the Learning & Development department to ensure the exact technical need for the client.
• Achieve the required target & Required Meetings per year.


Company Details

Tandem Training Dubai.

United Arab Emirates

11-50 employees

Education, E-Learning

www.Tandemme.com

Nov 2015 to Apr 2017 (1 year 5 months)
Certification & Training Business Development Supervisor. at SGS

Experience Details

Certification & Training Business Development Supervisor.

Business Development, Operations/Management, Customer Service/Support

Experienced (Non-Manager)

 Certification & Training Sales Executive Supervisor.(Management System Certification & Courses Umbrella { ISO 9001 , 140001 , 50001 , 18001 , SA8000 , 27001 , Lab 17025 , 13485 Internal & Lead Auditor Trainings} , Six Sigma Belts , Health& Safety Certified Courses, PMP & GMP Courses)
- Making consistent growth of the SGS Certification & Training business and achieve the sales growth budget required.
- Achieving agreed strategic business targets and objectives.
- Acting as focal point for sales based activates in the certification & training business by liaising with existing clients and create new prospects to grow training business.
- Listening to customer requirements and presenting appropriately to make a sale by gaining a clear understanding of customers business and requirements.
- Maintaining and developing relationships with existing customers in person.
- Ensuring relevant research activities are carried out to identify new business opportunities.
- Working with other staff members to ensure that all opportunities are maximized.
- Creating detailed proposal documents and negotiating the terms of an agreement and closing sales.
- Advising on forthcoming product developments and discussing special promotions.
- Engaging with marketing initiatives if support is required to develop and implement local or national campaigns.
- Ensuring client satisfaction in any training events organized and working to eliminate any source of dissatisfaction encountered by collaborating with operational staff.
- Providing feedback of personal activities in the prescribed format in a monthly report to the Business manager.
- At all times, adherence to the company policies and procedures in indispensable.
- Use the sales management system pipeline to record all sales activities to ensure the information is centrally documented and accessible.


Company Details

SGS (multinational)

Cairo, Egypt

More than 1000 employees

Management Consulting, Training and Coaching, Consumer Services

WWW.SGS.COM.EG

Jan 2013 to Nov 2015 (2 years 10 months)
Senior Program Coordinator. at American University in Cairo (AUC)

Experience Details

Senior Program Coordinator.

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

 The main objective of the job is to Continuously Increase the Program’s & projects market share around Egypt’s governorates. It includes improving the quality of the delivered programs, Market existing projects & programs and help in developing new projects.
 Implementation of programs including all academic, logistical and financial aspects in accordance with the Management Center policies and procedures.
 Follow up on instructor performance and evaluation.
 Follow up and respond to all programs administration and operation inquiries.
 Handle comments &complaints and report them to Programs manager.
 Handle calls and inquiries coming from the candidates, also redirect the candidates’ quires for joining the programs to our partners in govern-orates.
 Attend a minimum of three classes per instructor per year.
 Coordinate and maintains data bases for the quality system and prepares/assists in preparation quality reports.


Company Details

American University in Cairo (AUC) (multinational)

Cairo, Egypt

More than 1000 employees

Education

www.aucegypt.edu/

Dec 2010 to Nov 2012 (1 year 11 months)

Achievements


As I spent almost three years at SGS Egypt as Business Development Executive Supervisor and I have been awarded two times as one of the best achievers in Africa.

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
1997 - 2003
High School - Thanaweya Amma

High School Details

Thanaweya Amma

saint fatima

Egypt

1997

C / Good / 65 - 75%

N/A

saint fatima
1997

Certifications

Certificate details

Human Resources Management

May 2013

Merit

N/A

EG101132035x

Cambridge University

N/A

Training and Courses

Training/Course Details

Sales & Marketing

Mar 2014

American Chamber

N/A

Training/Course Details

Effective Presentation Skills

Mar 2014

SGS Academy

N/A

Training/Course Details

Human Resource Management

May 2013

YAT

Cambridge International Diploma in Business - (Human Resource Management) Grade: Merit.

Training/Course Details

OHSAS 18001 Lead Auditor Course

Jul 2014

SGS

N/A

Training/Course Details

QMS ISO 9001 Internal Auditor Course

Aug 2014

SGS

N/A

Training/Course Details

Six Sigma Green Belt.

Aug 2015

SGS Academy

N/A

Training/Course Details

Problem Solving & Dicision Making

Feb 2016

Tandem Training

N/A

Training/Course Details

Negotiation Skills Training.

Aug 2016

Tandem Training.

N/A

This profile is fresh!
Last update 4 days ago.

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Profile Skills and Keywords

AccountingAdministrationAmerican University In Cairo (AUC)ArabicBusinessBusiness DevelopmentBusiness Development ManagerBusiness PlanningCertification & Training Business Development Supervisor.CommunicatorConsumer ServicesCustomer ServiceCustomer SupportCustomer-orientedData EntryE-LearningEducationEffective Presentation SkillsEnglishHard WorkerHuman Resource ManagementHuman Resources (HR)Human Resources ManagementInternetLeaderManagementManagement ConsultingMicrosoft ExcelMicrosoft PowerPointNegotiation Skills Training.OHSAS 18001 Lead Auditor CourseOperationPresentation SkillsProblem SolverProblem Solving & Dicision MakingQMS ISO 9001 Internal Auditor CourseQuality ControlReading BooksRiding HorsesSGSSalesSales & MarketingSales ExecutiveSenior Center CoordinatorSenior Program Coordinator.Six Sigma Green Belt.SupportSwimmingTainingTraining And CoachingTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Support

Customer Support

: Expert

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Advanced

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Advanced

: High

:

More than 7 years

Presentation Skills

Presentation Skills

: Advanced

: High

:

3-5 years

Business Planning

Business Planning

: Advanced

: High

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

5-7 years

Data Entry

Data Entry

: Advanced

: Medium

:

3-5 years

operation

operation

: Advanced

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

Quality Control

Quality Control

: Intermediate

: Medium

:

1-3 years

Human Resources (HR)

Human Resources (HR)

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Senior Center Coordinator

Senior Center Coordinator

: Expert

: Extreme - I love it!

:

3-5 years

Sales Executive

Sales Executive

: Advanced

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

5-7 years

Operation

Operation

: Advanced

: Extreme - I love it!

:

3-5 years

Taining

Taining

: Advanced

: High

:

5-7 years

Administration

Administration

: Intermediate

: High

:

5-7 years

Business Development

Business Development

: Intermediate

: Medium

:

1-3 years

Management Consulting

Management Consulting

: Intermediate

: High

:

3-5 years

Key Skills

Leader, Communicator, Hard worker, Customer-oriented, Problem Solver

Online Presence

eg.linkedin.com/in/ahmedalisgs/http://www.twitter.com/ahmed ali

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