Basic Info

Ahmed Hassan

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Cognitive System Engineer at Vodafone International Services

Experience Details

Cognitive System Engineer

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Vodafone International Services

Giza, Egypt, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2016 to present (6 months)
System Administrator at DataClin

Experience Details

System Administrator

IT/Software Development

Manager

N/A


Company Details

DataClin

Cairo, Egypt

11-50 employees

Information Technology Services

http://dataclin.com/

Nov 2013 to May 2016 (2 years 6 months)
Linux System administrator - Part-time - at Zi Diligence

Experience Details

Linux System administrator - Part-time -

IT/Software Development

Experienced (Non-Manager)

Manage web applications (Document management system, Electronic data capture system), internal network and system.
Ensure that everything is running according to procedures and following SOPs.


Company Details

Zi Diligence

Cairo, Egypt

11-50 employees

Healthcare and Medical Services

http://www.zi-diligence.com/

Sep 2014 to May 2016 (1 year 8 months)
IT member at MOIC (student activity)

Experience Details

IT member

IT/Software Development

Student

improve the website design and development
develop an android software for the model
offer technical solution for some technological issues facing other volunteers


Company Details

MOIC (student activity)

Cairo, Egypt

http://www.moicegypt.com/national/home/0

Sep 2012 to Nov 2013 (1 year 2 months)
PHP Developer at IT-Jari

Experience Details

PHP Developer

IT/Software Development

Entry Level

N/A


Company Details

IT-Jari

Cairo-Maadi, Egypt

11-50 employees

Computer Software

N/A

Aug 2013 to Nov 2013 (3 months)
System Administrator (Part-time) at DataClin

Experience Details

System Administrator (Part-time)

IT/Software Development

Experienced (Non-Manager)

Manage network and servers following SOPs


Company Details

DataClin

Giza, Egypt

11-50 employees

Information Technology Services

http://dataclin.com/

Sep 2013 to Nov 2013 (2 months)
Customer care agent (intern) at Vodafone EG

Experience Details

Customer care agent (intern)

Customer Service/Support

Entry Level

respond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle product and service inquiries
provide pricing and delivery information
process orders, forms, applications and requests
direct requests and unresolved issues to the designated resource
manage customers' accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
communicate and coordinate with internal departments
follow up on customer interactions
provide feedback on the efficiency of the customer service process


Company Details

Vodafone EG (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Jul 2012 to Sep 2012 (2 months)
Android developer (intern) at Asga academy

Experience Details

Android developer (intern)

IT/Software Development

Entry Level

One week training, Developing variant types of apps using java including (media & video player, compass and forms )


Company Details

Asga academy

Cairo, Egypt

11-50 employees

Computer Software

N/A

Jun 2012 to Jun 2012 (1 month)

Education

Bachelor's Degree in software development

Education Details

Bachelor's Degree

software development, networking, project management

Faculty of Computers and Information, Cairo University, Egypt

C / Good / 65 - 75%

Project Management , Data comm

N/A

Faculty of Computers and Information, Cairo University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el-sheikh zaid expremental language school

Egypt

2009

A / Excellent / 85 -100%

N/A

el-sheikh zaid expremental language school
2009

Certifications

Certificate details

Microsoft certified professional

Jun 2014

N/A

N/A

N/A

Microsoft

N/A

Certificate details

Microsoft Certified Solution Associate

Dec 2014

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

MCSE at Syllabus
Oct 2011

Training/Course Details

MCSE

Oct 2011

Syllabus

Network administration course

Training/Course Details

CCNA

Feb 2012

Syllabus & FCI

N/A

Training/Course Details

RHCE

Feb 2013

Self study

First track linux-unix administration

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Last update was today

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Profile Skills and Keywords

AdaptiveAndroid DeveloperArabicC#C++CCNACiscoCognitive System EngineerCommunicatorComputer SoftwareCustomer Care AgentCustomer ServiceEnglishFlexibleFootballFrenchHTMLHealthcare And Medical ServicesISA 2004 & 2006ITIT MemberInformation Technology ServicesInnovativeJavaJava ScriptLinux System Administrator - Part-time -MCSEMatlabMicrosoft Certified ProfessionalMicrosoft Certified Solution AssociateMicrosoft Office SuiteNetwork AdministrationNetworkingPHPPHP DeveloperProblem SolverProject ManagementRHCEReadingSQLSoftware DevelopmentSupportSystem AdministratorSystem Administrator (Part-time)System EngineeringTeam PlayerTelecommunicationsTomcatUMLUbuntu ServerVodafone EGWeb DevelopmentWeb Server ConfigurationWindows Server

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft office suite

Microsoft office suite

: Expert

: Little

:

More than 7 years

Windows server

Windows server

: Expert

: Extreme - I love it!

:

3-5 years

Tomcat

Tomcat

: Advanced

: Extreme - I love it!

:

1-3 years

Ubuntu server

Ubuntu server

: Advanced

: Extreme - I love it!

:

1-3 years

HTML

HTML

: Advanced

: Medium

:

Less than 1 year

Matlab

Matlab

: Advanced

: Medium

:

Less than 1 year

cisco

cisco

: Intermediate

: Extreme - I love it!

:

Less than 1 year

c++

c++

: Intermediate

: Medium

:

Less than 1 year

Java script

Java script

: Intermediate

: Medium

:

Less than 1 year

PHP

PHP

: Intermediate

: Medium

:

Less than 1 year

ISA 2004 & 2006

ISA 2004 & 2006

: Intermediate

: Extreme - I love it!

:

Less than 1 year

SQL

SQL

: Intermediate

: Medium

:

Less than 1 year

UML

UML

: Intermediate

: Medium

:

Less than 1 year

java

java

: Beginner

: Medium

:

Less than 1 year

c#

c#

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

System Engineering

System Engineering

: Expert

: Extreme - I love it!

:

3-5 years

Web server configuration

Web server configuration

: Advanced

: Extreme - I love it!

:

1-3 years

Networking

Networking

: Advanced

: Extreme - I love it!

:

Less than 1 year

Network administration

Network administration

: Advanced

: Extreme - I love it!

:

Less than 1 year

software development

software development

: Intermediate

: Medium

:

Less than 1 year

web development

web development

: Intermediate

: High

:

Less than 1 year

Key Skills

Communicator, Problem Solver, Flexible / Adaptive, Innovative, Team Player

Online Presence

http://eg.linkedin.com/pub/ahmed-karam/76/4a9/463/https://www.facebook.com/Ahmed.Karam.enghttp://ahmed-karam-ali.webs.com/

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