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Ahmed Mohmmed Ibrahim

hard worker seeking for the best opportunity

Giza, Egypt
  • cim
  • okm
  • cbcm
  • Microsoft Excel
  • Amadeus

Work Experience

  • Trainee for Back office at Raya Contact Center

    May 2018 to present · 3 Months
  • Account advisor Etisalat U.A.E Mobile services at Raya contact center

    Mar 2017 to present · 1 Years 6 Months
  • customer advisor at Raya contact center

    Mar 2017 to present · 1 Years 6 Months
  • customer advisor at Raya contact center

    Mar 2017 to present · 1 Years 6 Months

View 5 more experiences

Education

  • Vocational in customer advisor

    Raya contact center - Egypt 2017 to 2017 · 0 Months
  • bsc in management information systems

    Pharaohs Higher Institute for Computers and Information Administration - Egypt 2003 to 2007 · 4 Years
  • High School - Thanaweya Amma

    Impapa Military Secondary School - Egypt 2001

Achievments

I had achieved English conversation course in reach out academy & American University of Cairo

Skills
Tools and Fields of Expertise

  • cim
  • okm
  • cbcm
  • Microsoft Excel
  • Amadeus
  • Microsoft word
  • customer support
  • call center
  • Teaching

Languages

  • Arabic

    Fluent
  • English

    Advanced

Training & Certifications

  • etisalat knowledge

    etisalat contact center · 2018
  • English Converstion Course

    Reach Out Academy · 2017
  • English Conversation Course

    Reach out academy · 2017
  • customer advisor

    Raya contact center · 2017
  • Amadeus ticketing course

    Amadeus Egypt · 2013
  • Amadeus, Conversion course

    Amadeus Egypt, A.U.C · 2012