Basic Info

Ahmed Abdullah

10 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Senior Sales & Leasing Associate at UDC

Experience Details

Senior Sales & Leasing Associate

Sales/Retail

Experienced (Non-Manager)


Sales and Leasing Responsibilities:
Welcoming walk·lns and call·ins
Seeking other means of generating clients other than point one.
Presenting the project on the model.
Presenting the available property plans.
Accommodating the potential buyers’ property visits.
Accommodating the clients’ financial requests.
Accommodating the paper work (Reservation/SPA).
Coordinating the paper work with customer service.
Accommodating the communication with the handover department to finalize the required documentation.
Following up on the remaining payments as set in the issued and approved payment plan.
Accommodating further visits of the client/his family if needed.
Following up on the SPA and estimated time of finalization.
Communicating with the owner as a follow up and satisfactory measures and client concerns.
Administration & Hospitality Responsibilities:
Customer service.
Providing administration support to the sales and leasing team and the departments’ management.
Providing reports to the executive management through the department’s management as requested.
Following up on the team’s paperwork for accuracy and needed corrections (if any).
Following up with UDC relevant departments for the needed (Finance/legal/TCAD/Audit).
Following up on clients re·sale transactions and processing the needed.
Welcoming the clients


Company Details

UDC (multinational)

Doha, Qatar

More than 1000 employees

Real Estate/Property Management

www.thepearlqatar.com

Feb 2013 to Dec 2015 (2 years 10 months)
UK Accountt Advisor at Vodafone International Services

Experience Details

UK Accountt Advisor

Customer Service/Support

Experienced (Non-Manager)


Own and manage the client relationship: resolving calls efficiently and effectively.
Ensure service level agreements are met and maintained.
Work as part of a team to ensure offering world-class Customer Service at all times.
Be proactive in regards to the improvement of processes and procedures.
Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
Mentor and support new employees.
Use the job tools (telephone and computer) effectively.
Meeting service level in handling all transactions measured through productivity reports.
Accuracy in handling all assigned tasks.
Attendance and punctuality.
Maintain professional work relationships with colleagues, supervisor and manager.
Teamwork spirit.


Company Details

Vodafone International Services (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Feb 2011 to Jul 2012 (1 year 5 months)
Sales & Leasing Team Leader at ERA Real Estate

Experience Details

Sales & Leasing Team Leader

Sales/Retail

Manager


Prospecting requested areas to get different residential / commercial properties for rent and sale.
Trying to find buyers for the properties and the company's listings.
Closing deals by showing buyers the offered properties and negotiate the prices and other details.
Paper works: legal contracts, referral forms for the other offices and branches, other documents for the office, the coordinator, and the clients.
Creating regularly reports for the working on properties.
Writing daily reports.
Taking photos for the accepted properties.
Reach the sales and the listing monthly target.


Company Details

ERA Real Estate (multinational)

zamalek, Egypt

More than 1000 employees

Real Estate/Property Management

www.era.com

Feb 2008 to Sep 2011 (3 years 7 months)
Sales Coordinator at Red Sea Real Estate

Experience Details

Sales Coordinator

Sales/Retail

Entry Level

Real Estate Coordinator ~ Senior Real Estate Agent

Coordinator Duties:
Upload the new properties to website regularly.
Monitor the team attendance.
Write and email the daily reports.
Find more properties for sale and rent and find more ways to get clients.
Take photos for the properties.
Create and print properties half, full and detailed presentations to add them to the system, put them on the walls in the show room, and add them to listing catalogues.
Responsible of the company's monthly magazine starting from the internal system, picking the hot properties, the new ones, the articles, the photos, till deliver the final material to the publisher.
Organize the office paper work.
Organize the meetings' scripts.
Responsible of the company's land line and mobile line phones, taking the requests, complains, inquiries and pass them to the managing director or the Sales/Leasing team.


Company Details

Red Sea Real Estate

Sharm el-Sheikh, Egypt

11-50 employees

Real Estate/Property Management

N/A

Jan 2006 to Jun 2008 (2 years 5 months)

Training and Courses

Training/Course Details

Communication Skills

May 2011

Vodafone VIS

N/A

Training/Course Details

Sales Techniques

Jun 2004

Orbit TV & Radio Network

N/A

Training/Course Details

Sales Acceleration

Dec 2008

ERA Real Estate HQ

N/A

Training/Course Details

VIP Guest services

Aug 2008

VIP Eclipse

N/A

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

Account SalesAdobe PhotoshopArabicBusiness DevelopmentClient RelationsCommercial LeasingCommercial SalesCommunication SkillsCustomer ServiceERA Real EstateEnglishHard WorkerLeaderMS OfficeNegotiatorOrganizerProperty ManagementReal EstateResidential LeasingResidential Properties ProspectingResidential SalesRetailSalesSales & Leasing Team LeaderSales AccelerationSales CoordinatorSales TechniquesSenior Sales & Leasing AssociateSupportTeam PlayerTelecommunicationsUDCUK Accountt AdvisorVIP Guest ServicesVodafone International Services

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

MS Office

MS Office

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Residential Sales

Residential Sales

: Expert

: Extreme - I love it!

:

More than 7 years

Residential Leasing

Residential Leasing

: Expert

: Extreme - I love it!

:

More than 7 years

Residential properties prospecting

Residential properties prospecting

: Expert

: Extreme - I love it!

:

More than 7 years

Commercial Sales

Commercial Sales

: Expert

: Extreme - I love it!

:

5-7 years

Commercial Leasing

Commercial Leasing

: Expert

: Extreme - I love it!

:

5-7 years

Client Relations

Client Relations

: Expert

: Extreme - I love it!

:

More than 7 years

Account Sales

Account Sales

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Hard worker, Negotiator, Organizer, Team Player

Online Presence

https://www.linkedin.com/in/ahmed-abdalla-49bb60b6

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