Basic Info

Ahmed Amin

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Travel consultant at Expedia Canada

Experience Details

Travel consultant

Tourism/Travel

Experienced (Non-Manager)

Handling all kind problems related to hotels and cars and flights reservation and delever the except customer experience


Company Details

Expedia Canada (multinational)

Cairo, Egypt

More than 1000 employees

Travel and Tourism

N/A

Feb 2016 to present (10 months)
Retail Adviser at Vodafone Egypt

Experience Details

Retail Adviser

Sales/Retail

Experienced (Non-Manager)

Selling all kind of lines and handsets and delever the best customer experience fave to face and handling all kind of problems related to network and sim card and the credit


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

Www.Vodafone.com.eg

Dec 2014 to Jan 2016 (1 year 1 month)
Customer Service Agent at Vodafone Egypt

Experience Details

Customer Service Agent

Customer Service/Support

Entry Level

Serving Certain Kind of customers with their bills issue and give best customer service experience


Company Details

Vodafone Egypt

Cairo, Egypt

1-10 employees

Telecommunications

www.vodafone.com.eg

May 2014 to Nov 2014 (6 months)
Senior Retail Advisor at Vodafone Egypt

Experience Details

Senior Retail Advisor

Sales/Retail

Experienced (Non-Manager)

• Serve all kind of customers and solve all problems.
• Achieving My Quota of target every month.
• Owner of Task called Warehouse & was responsible of inventory merchandise.
• Owner of task cash and handling all problems related to money issues.
• Professional dealing with all kind of customers with certain criteria determined by administration.


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

51-100 employees

Telecommunications

www.vodafone.com.eg

Nov 2010 to Jan 2013 (2 years 2 months)
Sales Representative at Virgin Mega Store (student activity)

Experience Details

Sales Representative

Sales/Retail

Student

N/A


Company Details

Virgin Mega Store (student activity)

Cairo, Egypt

N/A

Jan 2010 to Mar 2010 (2 months)

Achievements


I was Work and Study at the same time and i am self dependent

Education

Faculty Of Commerce in commerce

Education Details

Faculty Of Commerce

commerce, accounting

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2006 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

elnokrashy military school

Egypt

2006

A / Excellent / 85 -100%

N/A

elnokrashy military school
2006

Certifications

Basic
Oct 2010

Certificate details

Basic

Oct 2010

10 out of 10

N/A

N/A

The Arab academy for science, technology & maritime transport

Basic Course of information technology

Training and Courses

Training/Course Details

English Language

Nov 2012

Ministry Of Defense Institute

• Finished course English advanced phase (Speaking and written fluently).

Training/Course Details

Accountant

Sep 2011

Principle Bank for Development and Agricultural Credit

• Training in PBDAC as a Accountant

Training/Course Details

Accountant

May 2011

Helwan University.

• Course in Financial Accounting and Reporting

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountantAccountingAlexandriaArabicBasicBook Called SercretBusiness DevelopmentCommerceCustomer ServiceCustomer Service AgentEnglishEnglish LanguageExpedia CanadaFootballHanging Out With My FriendsHard WorkerInternetLeaderMicrosoft OfficePresenterProblem SolverRetailRetail AdviserSalesSales RepresentativeSenior Retail AdvisorSharm ElshiekhSupportSwimmingTeam PlayerTelecommunicationsTourismTravelTravel And TourismTravel ConsultantVodafone Egypt

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

sales

sales

: Expert

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Expert

: Extreme - I love it!

:

1-3 years

accountant

accountant

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Presenter, Problem Solver, Team Player

Online Presence

https://www.facebook.com/Ahmed.Smily

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