Basic Info

Ahmed gamal

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Specialist at Auto Egypt For Trading

Experience Details

IT Specialist

IT/Software Development

Experienced (Non-Manager)

• Manage Active Directory ( OUs , Accounts , Additional )
• VMware Esxi Management
• Managing Mail accounts on mail service provider’s office 365
• Responsible for maintaining and installing computer networks
• DHCP and DNS Management
• Maintaining maximum availability of supported services for users.
• WSUS Management
• GPO Management
• Symantec Backup exec server Management
• WDS Management "Capturing and restoring images" in mass production
• High Experience in Windows Server 2003,2008 & 2012
• Good Experience in Alcatel IP telephony systems
• Managing shared folders permissions and backup
• Antivirus admin Kit Management


Company Details

Auto Egypt For Trading

Cairo, Egypt

501-1000 employees

Automotive

N/A

Jul 2016 to present (1 year)
IT Help Desk TeamLeader at CompuMe

Experience Details

IT Help Desk TeamLeader

IT/Software Development

Experienced (Non-Manager)

• Act as a technical escalation point for team members.
• Produce weekly and monthly statistics and performance reports
• Monitor and report on IT Security and Compliance.
• Antivirus admin Kit Management
• Managing shared folders permissions and backup.
• Installation, configuration and maintenance of hardware and software components PCs, Printers and LAN Infrastructure installation, maintenance and upgrading.
• Preparing technical reports for different IT Dept Information.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.


Company Details

CompuMe (multinational)

Cairo, Egypt

101-500 employees

Information Technology Services, Computer Software, Information Technology Services

http://compume.com.eg/

Apr 2015 to May 2016 (1 year 1 month)
IT Help Desk at Aftco Egypt

Experience Details

IT Help Desk

IT/Software Development

Entry Level

• Installation, configuration and maintenance of hardware and software components PCs, Printers and LAN Infrastructure installation, maintenance and upgrading
• Monitoring, administrating, supervising and performance tuning employees’ desktops and laptops
• Identify problems, evaluates alternatives, and implements effective solutions
• Microsoft applications and systems implementation and supporting
• Computer viruses and security.
• E-mail and internet programs
• Preparing technical reports for different IT Dept Information.
• Preparing the technical needs for every new comer.


Company Details

Aftco Egypt

Cairo, Egypt

N/A

Information Technology Services

N/A

Jan 2015 to Apr 2015 (3 months)

Education

Bachelor's Degree in Communications

Education Details

Bachelor's Degree

Communications, Network

Modern Academy for engineering and technology, Egypt

A / Excellent / 85 -100%

N/A

my Ordinal is the 10th on the university

Modern Academy for engineering and technology
2009 - 2014

Certifications

CCNA
Nov 2014

Certificate details

CCNA

Nov 2014

945 out of 1000

N/A

N/A

Cisco

N/A

Certificate details

MCPS: Microsoft Certified Professional

Jul 2015

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCSA : Windows Server 2012

Jul 2016

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

Training/Course Details

ccna security

Dec 2014

selfstudy

N/A

Training/Course Details

MCSE 2008& 2012

Aug 2015

Mahmoud Sarhan

N/A

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

ArabicAutomotiveCCNACcna SecurityCommunicationsCompuMeComputer SoftwareConcentrationCreativeEnglishHard WorkerITIT Help DeskIT Help Desk TeamLeaderIT SpecialistInformation Technology ServicesInternet ResearchLeaderMCPS: Microsoft Certified ProfessionalMCSA : Windows Server 2012MCSE 2008& 2012Microsoft OfficeNetworkNetworksPracticing SportProblem SolverReadingSoftware DevelopmentSupportiveSurfing On The InternetTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Office

Microsoft Office

: Advanced

: High

:

Less than 1 year

Networks

Networks

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

networks

networks

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Creative, Problem Solver, Supportive

Online Presence

https://www.facebook.com/Gemy92

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