Basic Info

Ahmed El-Sherif

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior System Engineer act as Team leader for System Team at NIE

Experience Details

Senior System Engineer act as Team leader for System Team

IT/Software Development

Experienced (Non-Manager)

 System Infrastructure ­ Managing (DHCP-DNS-Active Directory).

 File Server ­ Security Permissions, Quotation, File Screening, DFS & Reports.

 Virtualization ­ Managing Virtual Machines with Hyper-V (Create, Configure, import & Export Virtual Machines).

 Microsoft System Center Configuration Manager (SCCM2012R2) ( Implementing , Configuration, Administration & Troubleshooting ) Manage All corporate resources, H/W & S/W inventories, create& Deploy packages, Remote Control & Reports.

 Microsoft System Center Data Protection Manager (SCDPM 2012) (Implementing, Configuration, Administration & Troubleshooting).

 Microsoft System Center Operation Manager (SCOM 2012R2) (Implementing, Configuration, Administration & Troubleshooting).

 Implement and manage FTP-SERVER.

 Manage Kaspersky Administration Kit Server (KAS)

 Implement servers availability monitoring tools (Whats-Up Gold),
Up/down event alerts, and availability reporting.

 Hardening resources using CIS Benchmark to comply with PCI DSS.

 Provide support for printer settings, PC configurations.

 Configure / add new services as necessary.

 Maintain group policy structure to secure servers, desktops and laptops.

 Complete all daily/weekly/monthly tasks including backups.

 Backup & Restore using MS Backup service.

 Documentation of IT Systems Services.

 Troubleshooting network issues.

 WSUS Server.


Company Details

NIE (multinational)

Cairo, Egypt

101-500 employees

Banking

www.network.ae

Mar 2013 to present (4 years 1 month)
Help Desk Engineer at ECCO

Experience Details

Help Desk Engineer

IT/Software Development

Experienced (Non-Manager)


 A Installation and configuration of Standard desktop PC, Laptops, Tablets & Mobile devices Set up and configure printers, scanners, and other peripherals Install and configure software Configure basic Windows, AD Login for users and emails.

 Perform onsite analysis, diagnosis, and resolution of complex desktop and laptop problems for end users, including offsite repair for remote users as needed.

 Install, configure, test, maintain, and troubleshoot end user workstations and related hardware and software in order to deliver required desktop service level.

 Collaborate with LAN technicians/network administrator to ensure efficient operation of the company’s desktop computing environment.

 Receive and respond to incoming calls or emails regarding desktop problems.

 Answer to perform moves, add, and changes requests as they are submitted by line managers.

 Develop and maintain an inventory of all monitors, keyboards, hard drives, NIC, and other components and equipment.

 Accurately document instances of desktop equipment or component failure, repair, installation and removal.


Company Details

ECCO

Cairo, Egypt

101-500 employees

Outsourcing/Offshoring

www.eccooutsourcing.com

Mar 2011 to Mar 2013 (2 years)

Education

BSc in Electronics and Electrical Communications

Education Details

BSc

Electronics and Electrical Communications

Al-Shorouk Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

Al-Shorouk Academy
2003 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Tabary Sheraton

Egypt

2003

B / Very Good / 75 - 85%

N/A

Tabary Sheraton
2003

Certifications

Certificate details

Microsoft® Certified Solutions Associate (MCSA)

Nov 2014

N/A

N/A

N/A

N/A

Certificate details

Microsoft® Certified Solutions Expert (MCSE)

Nov 2014

N/A

N/A

N/A

N/A

Certificate details

Microsoft Certified Professional (MCP)

Nov 2014

N/A

N/A

N/A

N/A

CCNA
Mar 2013

Certificate details

CCNA

Mar 2013

N/A

N/A

N/A

N/A

Certificate details

Administering and Deploying System Center 2012 Configuration Manager (SCCM)

Aug 2016

N/A

N/A

N/A

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Administering And Deploying System Center 2012 Configuration Manager (SCCM)ArabicBankingCCNADesign And Manage New SystemsElectronics And Electrical CommunicationsEnglishHelp Desk EngineerITLeaderMicrosoft Certified Professional (MCP)Microsoft Certified Solutions Associate (MCSA)Microsoft Certified Solutions Expert (MCSE)NIEOffshoringOrganizerOutsourcingPlannerProblem SolverReadingSenior System Engineer Act As Team Leader For System TeamSoftware DevelopmentSystem Center Configuration Manager 2012 (SCCM)System Center Data Protection Manager 2012(SCDPM)Team Player

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

System Center Configuration Manager 2012 (SCCM)

System Center Configuration Manager 2012 (SCCM)

: Advanced

: Extreme - I love it!

:

Less than 1 year

System Center Data Protection Manager 2012(SCDPM)

System Center Data Protection Manager 2012(SCDPM)

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Design and manage new Systems

Design and manage new Systems

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Planner, Organizer, Problem Solver, Team Player

Online Presence

https://eg.linkedin.com/in/aezzat85https://www.facebook.com/ElMohandez.Ahmed

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