
Ahmed Abdelrahman Eldesouky
IT Director, DIGITAL TRANSFORMATION, ERP PROJECT MANAGER, Salesforce admin.
6th of October, Giza, EgyptWork Experience
IT systems Manager, ERP, Digital transformationFull Time
EELU (the Egyptian E-Learning University)
Jun 2024 - Present -1 yr, 1 month
Egypt , Giza
- Job Details:• Implemented ITIL frameworks to enhance service delivery, incident management, and operational efficiency. • Directed ERP system deployment projects, ensuring on-time delivery and alignment with organizational goals. • Conducted internal audits to assess system compliance, mitigate risks, and uphold quality standards. • Spearheaded digital transformation initiatives, optimizing workflows and integrating innovative technologies. • Managed IT infrastructure, including system upgrades, data security, and disaster recovery planning. • Collaborated with stakeholders to develop and execute IT strategies that drive business growth. • Delivered training programs and workshops to enhance team competency and system adoption.
IT Director middle east &AfricaFull Time
Graziella Holding
Mar 2019 - May 2024 -5 yrs, 2 months
Egypt , Cairo
Education
Bachelor's Degree in science
Cairo University (CU)Jan 1997
High School - Thanaweya Amma
Orman Secondary SchoolJan 1991
Skills
- Analysis
- oracle micros
- Networking
- Network Admin
- Information Technology (IT)
- Management
- Technical Support
- Windows Server
- Network Infrastructure
- VPN connection
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
PaloAlto Gate way cybersecurity II
PaloAlto·2019Forti Gate firewalls
fortigate·2019PMP
Becom Academy·2014CCNSP
2011ITIL
2011ITIL course
poeple cert·2011Building Reporst
Oracle University·2007SQL foundation I
Oracle Unversity·2007SQL Foundation II
Oracle University·2007Programming with PL/SQL
Oracle University·2007Build Internet Application
Oracle University·2007IT Management
Hands On Management consulting·2006Internal Auditor
EGCO Egyptian Consultants·2005Professional Presentation
American Chamber of Commerce In Egypt·2004MCP
2003