Basic Info

Ahmed Heikal

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical Sales Engineer at ISLUB

Experience Details

Technical Sales Engineer

Sales/Retail, Customer Service/Support, Operations/Management

Experienced (Non-Manager)

-Searching and discovering market opportunities, prospecting promising clients and communicating to arrange for meeting with decision makers.
Conduct technical-sales presentations to target customers and seize opportunities for offering company’s products and services.
-Collect all necessary information to evaluate the target customers’ requirements including application technical information, current challenges facing the customer, current supplier from competition and customer’s financial situation.
-Positively contribute to the preparation of attractive offers for target customers to cover their requirements.
-Close sales deals successfully through effective negotiation and close follow up to translate customers’ inquiries into purchase orders.
-Conducting periodic solo visits and combined visits with field engineers to existing customers and ensure optimum customer service, enhance customer satisfaction and explore opportunities to expand business.
-Promptly and accurately conveying customer complaints to the company for investigation and taking the necessary action.
-Closely follow up customers’ payment and collection activities to ensure prompt customer payment and reduce company’s credit amounts.
-Provides up-to-date market information such as competition information (products, prices, services, new technology, etc…), new business opportunities, threats to existing company’s business, etc…
-Liaise with other company functional departments to ensure flawless customer service, order processing and execution that leads to optimum customer satisfaction.


Company Details

ISLUB

Cairo, Egypt

11-50 employees

Oil and Gas, Engineering Services, Manufacturing

www.islub.com

Sep 2015 to present (1 year 4 months)

Education

B.Sc. in “Chemical Engineering ” ( 2008 – 2013 ) in Chemical Engineering

Education Details

B.Sc. in “Chemical Engineering ” ( 2008 – 2013 )

Chemical Engineering

Higher technological institute, 10th of Ramadan city, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher technological institute, 10th of Ramadan city
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abd ElAziz ElSayed

Egypt

2008

A / Excellent / 85 -100%

N/A

Abd ElAziz ElSayed
2008

Certifications

Certificate details

Experience Certificate

Jun 2015

N/A

N/A

N/A

Chemical War Laboratories

Ahmed Eisa Heikal has worked in the field of chemical and bacteriological in water analysis laboratory which have ISO(17025) in the period between 1/6/2014 to 1/6/2015

Training and Courses

Training/Course Details

Summer Training

Jul 2010

Pico Energy Petroleum Service

N/A

Training/Course Details

Summer Training

Jul 2011

Petrobel belayim petroleum company

N/A

Training/Course Details

Summer Training

Jul 2012

Badr eldeen petroleum company

N/A

Training/Course Details

Summer Training

Jul 2013

Badr eldeen petroleum company

N/A

Training/Course Details

Aspen Hysys Course

Mar 2013

Faculty of Engineering Cairo University

N/A

Training/Course Details

Oil & Gas Industry Occupational Safety & Health Course

Sep 2015

(OSHAcademy)

N/A

This profile is fresh!
Last update 16 days ago.

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Profile Skills and Keywords

AnalyticalArabicAspen Hysys CourseBusiness DevelopmentChemical EngineeringComputerCreativeCustomer ServiceEngineering ServicesEnglishExperience CertificateIndustrial OilsInternetItalianLeaderManagementManufacturingMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordOil & Gas Industry Occupational Safety & Health CourseOil And GasPresenterRetailSalesSummer TrainingSupportTeam PlayerTechnical Sales Engineer

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Italian

Italian

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

3-5 years

Computer

Computer

: Advanced

: High

:

More than 7 years

Internet

Internet

: Advanced

: High

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

3-5 years

Fields of Expertise

industrial oils

industrial oils

: Advanced

: High

:

1-3 years

Key Skills

Analytical, Leader, Presenter, Creative, Team Player

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