Basic Info

Ahmed Amr

7 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Resources assistant at British Council

Experience Details

Resources assistant

Customer Service/Support, Administration

Experienced (Non-Manager)

I got a very good relationship with all teachers at BC Alexandria.
I am responsible for providing the Admin support needed to professionalise performance for all BC departments in Alexandria between 3 internal places (BC office in BC building- TC office in British Consulate - TC classes in BSA School)
- Ability to work the minimum of supervision.
- Able to diagnosing and troubleshooting all hardware and software problems, and ensure that quality solutions meet business objectives.
-Setting up BC office, Teaching centre office and classes as required and ensure it's always clean and tidy all times.
-Setting up and troubleshooting all Electronic devices for:
Teaching centre courses & classes/events/meetings/workshops/IELTS & IGCSE exams/info sessions/parents meeting/presentation & training sessions/ video & telephone conferences/TC placement tests.
- Teamwork, a good team spirit.
- Deadline orientated and having the ability to organise and present complex solutions clearly and accurately.
I have received several positive feedback from colleagues & teachers & teachers managers & directors on my communication and tasks management skills and handling tasks in a professional way.
I have a high level of creativity in order to achieve the best results in the minimum time with the lowest cost.
I have a great ability to work under pressure and handle multiple tasks perfectly; also I’m good in English. I have excellent communications skills, high level of punctuality and a great ability to work independently or as a part of a team and I have a strong challenge spirit. Also, I’m excellent in using MS Office and I have very good IT skills.


Company Details

British Council (multinational)

Alexandria, Egypt

101-500 employees

E-Learning, Education, Other - Not Classified

https://www.britishcouncil.org.eg/en

Jan 2011 to present (6 years 7 months)
Owner at Black Horse

Experience Details

Owner

IT/Software Development

Senior Management (e.g. VP, CEO)

N/A


Company Details

Black Horse

Alexandria, Egypt

N/A

Information Technology Services

N/A

Feb 2007 to Jan 2012 (4 years 11 months)
Cashier at El Bakry

Experience Details

Cashier

Accounting/Finance

Experienced (Non-Manager)

N/A


Company Details

El Bakry

Beheira, Egypt

1-10 employees

Food Services/Restaurants/Catering

N/A

Jun 2003 to Jul 2006 (3 years 1 month)

Achievements


-Ability to work with the minimum of supervision.
- Able to diagnosing and troubleshooting all hardware and software problems, and ensure that quality solutions meet business objectives.
-Setting up BC office, Teaching centre office and classes as required and ensure it's always clean and tidy all times.
-Setting up and troubleshooting all Electronic devices for:
Teaching centre courses & classes/events/meetings/workshops/IELTS & IGCSE exams/info sessions/parents meeting/presentation & training sessions/ video & telephone conferences/TC placement tests.
- Teamwork, a good team spirit.
- Deadline orientated and having the ability to organise


-Setting up and troubleshooting all Electronic devices.
-Excellent in using MS Office and I got very good IT skills in all IT Devices and customer service.


-Got many skills in accountant
-Got very good skills in how to manage people fast and how to make them satisfied


1. I taught myself how to juggle and developed a fast way of teaching others 2. I was football team leader in my school 3. I got an award for first place many times 4. I've appeared on TV tow times 5. I learned to meditate and was teaching others by the time I was 16. 6. I've had articles published 7. I have my own radio show 8. I can do about 250 kick-ups with a football 9. My tennis serve is 100MPH 10.I won the Republic Cup for Schools with my class team twice

Education

Bachelor of religion, philosophy in philosophy

Education Details

Bachelor of religion, philosophy

philosophy

Al Azhar University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Al Azhar University
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El mahad El deiny

Egypt

2005

C / Good / 65 - 75%

N/A

El mahad El deiny
2005

Certifications

ICDL
Jul 2010

Certificate details

ICDL

Jul 2010

95 out of 100

N/A

N/A

Military Institute

N/A

Certificate details

English Language

Aug 2013

98 out of 100

N/A

N/A

British Council

N/A

First Aid
Jan 2013

Certificate details

First Aid

Jan 2013

100 out of 100

N/A

N/A

British Council

N/A

Training and Courses

Training/Course Details

English

May 2013

British Council

N/A

Training/Course Details

Communication Skills

Jul 2013

British Council

N/A

Training/Course Details

First Aid

Jan 2013

British Council

N/A

Training/Course Details

EDI

Apr 2014

British Council

N/A

Training/Course Details

skills Improvements

Jan 2015

British Council

N/A

Training/Course Details

managing people and customers

Apr 2015

British Council

N/A

Training/Course Details

ICDL

Jan 2010

Military Institute

N/A

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAdobe PhotoshopArabicBritish CouncilCashierCateringCommunication SkillsComputerCustomer ServiceCustomer-orientedE-LearningEDIEducationEnglishEnglish LanguageExchange Of CulturesFinanceFirst AidFood ServicesFootballFrenchGPSHard WorkerHistory BooksICDLITInformation Technology ServicesInnovativeInsuranceInternetManaging People And CustomersMarketingMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordNetworksOrganizerOther - Not ClassifiedOwnerPhilosophyResources AssistantRespectRestaurantsSAPSalesSales And ProcurementSkills ImprovementsSoftware DevelopmentSupportSupportingSupportiveTEACHERTennisTravelVolunteer Work

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Fluent

: Advanced

: Intermediate

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

SAP

SAP

: Advanced

: High

:

5-7 years

Networks

Networks

: Advanced

: High

:

3-5 years

GPS

GPS

: Advanced

: High

:

1-3 years

Sales

Sales

: Advanced

: High

:

3-5 years

Marketing

Marketing

: Advanced

: High

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Medium

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

IT

IT

: Expert

: Extreme - I love it!

:

More than 7 years

administration

administration

: Expert

: Extreme - I love it!

:

More than 7 years

Supporting

Supporting

: Expert

: Extreme - I love it!

:

5-7 years

Sales and procurement

Sales and procurement

: Expert

: Extreme - I love it!

:

5-7 years

TEACHER

TEACHER

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Customer-oriented, Organizer, Innovative, Supportive

Online Presence

https://www.facebook.com/ahmed.amr.927https://twitter.com/Ahmed_Amr_7ahmed.abdelgawad@britishcouncil.org.eg

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