Basic Info

Ahmed Al-Afifi

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Help Desk Team Leader / Junior System Admin at Monginis Bakery

Experience Details

Help Desk Team Leader / Junior System Admin

Installation/Maintenance/Repair, IT/Software Development, Administration

Experienced (Non-Manager)

- Hardware installation and repair
- Software installation and maintenance
- Management of the I.T. department Inventory & stock management
* monitor stock levels
* Issue Purchase requests
* Keep inventory of technology assets in various departments
- network troubleshooting
- Diagnose hardware and software problems, and replace defective components.
- Perform data backups and disaster recovery operations together with all documentations needed.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
- Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Design, configure, and test computer hardware, networking software and operating system software.
- Train people in computer system use.
- Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Make recommendations on topics such as: IT standards, IT infrastructure solutions …etc./ Set up and operationally implement approved IT standards. Report implementation progress (company/IT standards).
- Refer major hardware or software problems or defective products to vendors or technicians for service.


Company Details

Monginis Bakery (multinational)

Abo Rawash, Egypt

More then 1000 employees

Food and Beverage Production

N/A

Jan 2016 to present (11 months)
Help Desk Specialist at Monginis Bakery

Experience Details

Help Desk Specialist

Installation/Maintenance/Repair, IT/Software Development, Administration

Entry Level

- Hardware installation and repair
- Software installation and maintenance
- Management of the I.T. department Inventory & stock management
* monitor stock levels
* Issue Purchase requests
* Keep inventory of technology assets in various departments
- network troubleshooting
- Diagnose hardware and software problems, and replace defective components.
- Perform data backups and disaster recovery operations together with all documentations needed.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
- Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Design, configure, and test computer hardware, networking software and operating system software.
- Train people in computer system use.
- Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Make recommendations on topics such as: IT standards, IT infrastructure solutions …etc./ Set up and operationally implement approved IT standards. Report implementation progress (company/IT standards).
- Refer major hardware or software problems or defective products to vendors or technicians for service.


Company Details

Monginis Bakery (multinational)

Abo Rawash, Egypt

More then 1000 employees

Food and Beverage Production

N/A

Jan 2013 to Jan 2016 (3 years)
Data Entry at Monginis Bakery

Experience Details

Data Entry

Accounting/Finance

Entry Level

Register wholesale invoices after verification on an ERP system.
Maintain validity of customer information on the ERP system.
Maintain customer satisfaction by contacting wholesalers and insuring sales agents visitations are made on schedule.
Enter Daily vehicle consumption of fuel.
Verify Costumer data.


Company Details

Monginis Bakery (multinational)

Abo Rawash, Egypt

More than 1000 employees

Food and Beverage Production

N/A

Oct 2011 to Jan 2013 (1 year 3 months)

Achievements


Awarded an appreciation certificate for best employee in my department


Education

Bachelor of Business Administration (B.B.A.) in Bussiness Administration

Education Details

Bachelor of Business Administration (B.B.A.)

Bussiness Administration

Higher Technological Institute, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Higher Technological Institute
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Nokrashy Sec. School

Egypt

2007

Not specified

N/A

Al Nokrashy Sec. School
2007

Training and Courses

Training/Course Details

MTA 98-366 networking

Jun 2015

self study

N/A

Training/Course Details

MTA 98-367 Security

Aug 2015

self study

N/A

Training/Course Details

ITIL v3. foundation

Oct 2016

ongoing self study

N/A

This profile is fresh!
Last update 13 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAnalyticalBussiness AdministrationComputer HardwareCyclingData EntryDetails-orientedEnglishFinanceFood And Beverage ProductionHBCD And Other Diagnosis ToolsHardware DiagnosisHelp Desk SpecialistHelp Desk Team Leader / Junior System AdminHonestyHonorITITIL V3. FoundationInitiativeInstallationInsuranceMTA 98-366 NetworkingMTA 98-367 SecurityMaintenanceMicrosoft OfficeMicrosoft WindowsMicrosoft Windows And ServersMonginis BakeryNegotiatorNetworkingOnline StudyProblem SolverRepairSoftware DevelopmentSpiceworksTechnologyTravelVideo Gaming

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Computer Hardware

Computer Hardware

: Advanced

: Extreme - I love it!

:

3-5 years

Networking

Networking

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Fields of Expertise

Hardware Diagnosis

Hardware Diagnosis

: Advanced

: Extreme - I love it!

:

3-5 years

Networking

Networking

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft windows and servers

Microsoft windows and servers

: Advanced

: Extreme - I love it!

:

More than 7 years

Spiceworks

Spiceworks

: Advanced

: High

:

1-3 years

HBCD and other diagnosis tools

HBCD and other diagnosis tools

: Advanced

: High

:

3-5 years

Key Skills

Analytical, Negotiator, Initiative, Problem Solver, Details-oriented

Online Presence

    https://eg.linkedin.com/in/ahmed-el-afifi-312b3258

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