Basic Info

Ahmed Effat

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Specialist at DuPont Pioneer

Experience Details

IT Specialist

IT/Software Development, Installation/Maintenance/Repair, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

DuPont Pioneer (multinational)

Cairo, Egypt

101-500 employees

Agriculture/Fishing/Farming

N/A

Aug 2011 to present (6 years 5 months)
Call Center agent at Smart Line

Experience Details

Call Center agent

Customer Service/Support

Experienced (Non-Manager)

this Job as a Part Time Job


Company Details

Smart Line

Cairo, Egypt

11-50 employees

Import and Export

www.smartline.com

Mar 2014 to May 2017 (3 years 2 months)
IT Help-Desk at Dupont Pioneer

Experience Details

IT Help-Desk

IT/Software Development, Installation/Maintenance/Repair, Customer Service/Support

Experienced (Non-Manager)

i responsible for 3 brushes to give support and the amount of users 150 internal (egypt) and 50 external (europe) and ( africa)
i have experience in windows server 2008 r2 and CCNAX (Cisco)
i like my career so much and i'm very intresting to get more and more experience in my field so i'm a hard worker and i have ability to work under Pressure.


Company Details

Dupont Pioneer (multinational)

Cairo, Egypt

51-100 employees

Agriculture/Fishing/Farming

www.DuPont.pioneer.com

Jan 2008 to Aug 2011 (3 years 7 months)

Education

College Diploma in Management Information System

Education Details

College Diploma

Management Information System

Integrated Thebes Academy for Science, Egypt

B / Very Good / 75 - 85%

Information system

N/A

Integrated Thebes Academy for Science
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

EL QANAH

Egypt

2006

B / Very Good / 75 - 85%

N/A

EL QANAH
2006

Certifications

CCNAX
Jan 2015

Certificate details

CCNAX

Jan 2015

N/A

N/A

N/A

computek

N/A

MCSA
Apr 2015

Certificate details

MCSA

Apr 2015

N/A

N/A

N/A

Self Study

N/A

Certificate details

General conversation English Course

Oct 2014

95%

N/A

N/A

Bright Minds

N/A

A+
Aug 2012

Certificate details

A+

Aug 2012

3 out of 4

N/A

N/A

IBM

N/A

ICDL
Nov 2013

Certificate details

ICDL

Nov 2013

4 out of 4

N/A

N/A

IBM

ICDL V5

Training and Courses

Training/Course Details

IT Support

Dec 2010

Thebes Academy

N/A

Jobseeker photo

Profile Skills and Keywords

A+AdaptiveAgricultureArabicCCNAXCall Center AgentChildrenCiscoCookingCustomer ServiceDriving CarDupont PioneerEnglishFarmingFishingFitnessFlexibleFootballGeneral Conversation English CourseHard WorkerHrICDLITIT Help-DeskIT SpecialistIT SupportImport And ExportInformation Technology (IT)InnovativeInstallationMCSAMaintenanceManagement Information SystemMarketingNetworkNetworkingProblem SolverRepairSalesSales ForceSoftware DevelopmentSupportSupportiveSwimmingSystem EngineerWindows Server 2008

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Networking

Networking

: Advanced

: Extreme - I love it!

:

3-5 years

Information Technology (IT)

Information Technology (IT)

: Advanced

: Extreme - I love it!

:

3-5 years

Sales Force

Sales Force

: Advanced

: Extreme - I love it!

:

1-3 years

Cisco

Cisco

: Advanced

: Extreme - I love it!

:

3-5 years

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

system engineer

system engineer

: Advanced

: Extreme - I love it!

:

3-5 years

Network

Network

: Advanced

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Advanced

: Extreme - I love it!

:

1-3 years

Marketing

Marketing

: Advanced

: High

:

1-3 years

Call Center Agent

Call Center Agent

: Intermediate

: Medium

:

1-3 years

Hr

Hr

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Problem Solver, Flexible / Adaptive, Innovative, Supportive

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