Basic Info

Ahmed Abo Hemila

4 years

Giza Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Account Execuetive at American Chamber of Commerce in Egypt

Experience Details

Account Execuetive

Sales/Retail, Human Resources

Experienced (Non-Manager)

• Present and promote Recruitment Center’s services and Employment Fair to prospective clients.
• Responsible for developing new client relationships and maintaining existing ones.
• Handle the entire sales cycle from finding a client to securing a deal.
• Participate in new business meetings, events and presentations.
• Conduct research and stay current on industry trends and regional positioning.
• Assist in the department’s cross-selling in order to achieve revenue and business goals.
• Share in executing and assessing the effectiveness of marketing campaigns and advertising across social media on other media channels.
• Support in administering the Recruitment Center’s social media accounts and increase brand awareness and online reputation.
• Identify, understand technical issues and resolve problems to the successful sale and service for our clients.
• File daily receipts and prepare accurate and thorough monthly sales reports.
• Support the development and execution of business and expansion plans.
• Approving CV applications and reviewing posted vacancies.
• Perform other duties as required to meet the business needs.


Company Details

American Chamber of Commerce in Egypt

Giza, Egypt

51-100 employees

Non-Profit Organizations

www.amcham.org.eg/recruitment

Aug 2016 to present (4 months)
Customer Relations Specialist at American Chamber of Commerce in Egypt

Experience Details

Customer Relations Specialist

Customer Service/Support, Sales/Retail, Marketing/PR/Advertising

Entry Level

- Study and understand the topics objectives, outlines and the target.
- Perform all the courses administration tasks & assist the instructors during the sessions
- Present CDC services & direct customer to the person in charge for reservation.
-Respond to customer's inquires or complains that are received by phones, mail or person.
- Identify, analyze and resolve customer's issues and inquires.
-Demonstrate keen interest to find out the real needs of the customers and solve their problems
-Provide analysis and suggest process improvements.
-Complete call logs and daily reports.


Company Details

American Chamber of Commerce in Egypt

Giza, Egypt

51-100 employees

Non-Profit Organizations

www.amcham.org.eg

Apr 2013 to Jul 2016 (3 years 3 months)
Marketing Services - Career Development Center (intern) at American Chamber of Commerce in Egypt

Experience Details

Marketing Services - Career Development Center (intern)

Marketing/PR/Advertising , Sales/Retail

Entry Level

from (Feb. 2012) till (Jun. 2012)
1. surveying a large number of Cairo Univ. students about the courses offered by the American chamber.
2. Marketing the courses offered by the American Chamber.
from (Aug. 2012) till (April. 2013)
1. Telemarketing the (CDC's 8th annual employment and professional development fair for middle managements.
2. Telemarketing the sessions held during the fair mentioned above.


Company Details

American Chamber of Commerce in Egypt

Giza, Egypt

51-100 employees

Non-Profit Organizations

www.amcham.org.eg

Feb 2012 to Apr 2013 (1 year 1 month)
Project Leader at Beak Holding Group

Experience Details

Project Leader

Marketing/PR/Advertising

Entry Level

-Particibating with a team of skilled university students to fund raise the centennial of (faculty of Commerce - Cairo Univ.).
-Composing a sponsorship benefits package to meet the needs of all the targeted companies.
-Targeting companies for each member in the team with high accuracy.
-Holding Meetings with marketing managers of targeted companies and convince them to participate

** the event was canceled due to the revolution


Company Details

Beak Holding Group

Egypt

N/A

Marketing and Advertising

N/A

Dec 2010 to Mar 2011 (3 months)
Sales Agent at Almera Group

Experience Details

Sales Agent

Sales/Retail

Entry Level

-Building a database for the company.
-Telemarketing the products of the company (Security Systems - Home Automation System).
-follow up and after sales services with the customers.


Company Details

Almera Group

Egypt

N/A

Import and Export

N/A

Jul 2010 to Sep 2010 (2 months)
Intern - Marketing Department. (intern) at Print Palace Advertising Agency

Experience Details

Intern - Marketing Department. (intern)

Marketing/PR/Advertising

Entry Level

-Building a database for the agency.
-Telemarketing the services offered by the agency.
-Starting a longterm relationship with new customers.
-Adding New Projects to the agency such as (festivals - employment fairs ...etc.)


Company Details

Print Palace Advertising Agency

Egypt

N/A

Marketing and Advertising

N/A

Jul 2009 to Sep 2009 (2 months)

Education

Commerce in Accounting

Education Details

Commerce

Accounting

Faculty of Commerce Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Commerce Cairo University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-Jameel Private School

Kuwait

2008

A / Excellent / 85 -100%

N/A

Al-Jameel Private School
2008

Training and Courses

Training/Course Details

"Marketing Basics" Workshop

Mar 2012

American Champer of Commerce in Egypt

N/A

Training/Course Details

"Business Etiquette" workshop

Mar 2012

American Chamber of Commerce in Egypt

N/A

Training/Course Details

"Telephone Sales" Workshop

Sep 2012

American Chamber of Commerce in Egypt

N/A

Training/Course Details

"Handling Customers Complaints" workshop

Apr 2013

American Champer of Commerce in Egypt

N/A

Training/Course Details

"Time, Stress, and Conflict Management" workshop

Nov 2013

American Chamber of Commerce in Egypt

N/A

Training/Course Details

"Communication and Interpersonal Skills" workshop

Feb 2014

American Chamber of Commerce in Egypt

N/A

Training/Course Details

"Customer Retention and Satisfaction" workshop

Dec 2014

American Chamber of Commerce in Egypt

N/A

Training/Course Details

"Business Writing" workshop

Feb 2015

American Chamber of Commerce in Egypt

N/A

Training/Course Details

"Creative Thinking" Workshop

Dec 2015

American Chamber of Commerce in Egypt

N/A

Training/Course Details

MindLeaders special Package "Online Training"

Feb 2015

American Chamber of Commerce in Egypt

*Communicating in the World of Social Media *Time Management for Maximum Productivity *Customer Service for Managers *Stress Management *Negotiation *Teams That Work *Communicating with Power *Sexual Harassment

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

"Business Etiquette" Workshop"Business Writing" Workshop"Communication And Interpersonal Skills" Workshop"Creative Thinking" Workshop"Customer Retention And Satisfaction" Workshop"Handling Customers Complaints" Workshop"Marketing Basics" Workshop"Telephone Sales" Workshop"Time, Stress, And Conflict Management" WorkshopAccount ExecuetiveAccountingAdobe PhotoshopArabicBusiness DevelopmentCommunicatorCreativeCustomer Relations SpecialistCustomer ServiceEnglishHuman ResourcesImport And ExportIntern - Marketing Department.LeaderMarketingMarketing And AdvertisingMarketing Services - Career Development CenterMicrosoft OfficeMindLeaders Special Package "Online Training"NegotiatorNon-Profit OrganizationsOrganizerPresentation SkillsProject LeaderRetailSalesSales AgentSupportTeachingTelesalesTraining Coordinating

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Presentation Skills

Presentation Skills

: Advanced

: Extreme - I love it!

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

5-7 years

Teaching

Teaching

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Training Coordinating

Training Coordinating

: Expert

: Extreme - I love it!

:

3-5 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Telesales

Telesales

: Advanced

: Medium

:

1-3 years

Key Skills

Leader, Communicator, Negotiator, Creative, Organizer

Online Presence

https://eg.linkedin.com/in/ahmedadel90

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