Ahmed Youssef

PC Consultant & SaaS Developer at Freelancer

Cairo, Egypt

SPES (Dental Materials & Supplies)

Apr 2024 - Oct 2024 -6 months

Egypt

Job Details:Developed and implemented comprehensive ERP system to manage complex international operations, inventory, and client relationships. Built custom web applications and e-commerce platform using modern development practices and automated workflow integration.

Freelancer

Jan 2024 - Present -1 yr, 7 months

Saudi Arabia

Job Details:Delivered end-to-end Odoo v18 ERP implementations, customizing modules (inventory, finance, CRM, and operations). Integrating third-party and legacy systems to optimize business processes across industries. Managed full deployment lifecycle from requirements gathering to go-live and post-implementation support.

Squad BPO

Nov 2018 - Jul 2024 -5 yrs, 8 months

Saudi Arabia

Job Details:Developed end-to-end lead processing automation eliminating manual data entry from business card collection to CRM integration, reducing processing time from hours to under 1 minute per lead. Built AI-powered conversational agent for automated prospect outreach with personalized plan delivery and intelligent escalation protocols, significantly reducing customer service operational costs. Created comprehensive sales agent onboarding platform with automated calendar scheduling, interactive examinations, auto-grading, and personalized feedback reports, streamlining onboarding from weeks to days. Engineered full-stack automation solutions using n8n, zapier, python, and model context protocol (MCP) for enhanced AI interactions across multiple business processes.

PBS

Jun 2018 - Sep 2018 -3 months

Egypt

Job Details:Consistently hit 110% of monthly targets through consultative cold-calling and objection handling. Handled client communications and managed customer relationships with attention to details. Strictly followed company policies while marketing services and following up with inquiries. Collected information with keen attention to detail and supported lead generation activities.