Ahmed Shehata
Software Engineer at Brilliance Business School
Sidi Bishr, Alexandria, EgyptWork Experience
Software EngineerFull Time
- Job Details:- Serve as the primary point of contact for all IT-related issues, providing prompt support and ensuring timely resolution to minimize disruptions. - Oversee the management and maintenance of computer labs, servers, and IT infrastructure, ensuring seamless operation for students, faculty, and staff. - Perform system upgrades, software installations, backup management, and routine maintenance to enhance system performance, security, and reliability. - Troubleshoot hardware, software, and network issues, implementing effective solutions to improve overall IT efficiency. - Conduct comprehensive technical training sessions for students and staff, covering essential IT skills, cybersecurity best practices, and the use of educational software tools.
Software EngineerFull Time
Dragon Computer Service
Aug 2016 - Dec 2020 -4 yrs, 4 months
Egypt , Alexandria
- Job Details:- Provided technical support to clients by diagnosing and resolving software, hardware, and networking issues. - Installed and configured computer systems and peripherals according to client requirements. - Maintained detailed documentation of support tickets and resolved cases to track efficiency and improve service quality.
IT Help DeskFull Time
atic for air conditioning and refrigeration
Jan 2014 - Jun 2015 -1 yr, 5 months
Egypt , Alexandria
- Job Details:provided first-level it support by troubleshooting and resolving hardware and software issues for company employees. maintained and regularly updated it systems to ensure optimal performance. assisted in network setup and troubleshooting connectivity issues to ensure seamless operations. conducted training sessions for employees on essential it tools and best practices for efficient use.
Education
Bachelor's Degree in Computer Science
Abu Qir University for Computer Science and Management Information SystemsJan 2008 - Jan 2011 - 3 yr
High School - International Baccalaureate
El-Moshir Ahmed Badawy Secondary SchoolJan 2008
Achievements
• Dashboard Interface – HTML & Sass-based multi-page dashboard (Settings, Projects, Friends, etc.) • Mentum Website – Responsive multi-section portfolio/services template • Kasper Template – HTML/CSS modern responsive layout • Creative Vision Hub – Modular business template with interactive features • Manage Landing Page – Clear, responsive layout for team collaboration tool • Clipboard Landing Page – Product-focused responsive landing page • City Prayer Time API – Islamic API integration using React and Material UI • To Do Lists – Tailwind-based task manager with edit/delete features • Forms Loan React – Validated loan application form using React • The Weather React – Weather app using OpenWeather API, Tailwind, and Axios
Languages
English
Intermediate
Training & Certifications
Front-End Developer Certification
Self-study·2021Cisco Certified Network Professional (CCNP) - Routers
Self-study·2018Cisco Certified Network Associate (CCNA)
Self-study·2018