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AHMED SHAHIN

Senior customer service representative at Sutherland

Agami, Alexandria, Egypt

Work Experience

  • Senior customer service representativeFull Time

    Sutherland

    Jan 2022 - Present -3 yrs, 6 months

    Egypt , Alexandria

    • Job Details:Sales and after sales

  • Customer Support RepresentativeFull Time

    Our shock

    Apr 2019 - Sep 2020 -1 yr, 5 months

    Egypt , Alexandria

    • Job Details:. Communicating with customers through various channels. . Acknowledging and resolving customer complaints. . Help customers if there is a problem with the product with compensation or exchanging product . Providing feedback on the efficiency of the customer service process.

    • Education

    • Bachelor's Degree in Economic studies and political science

      Alexandria University (ALEXU)

      Jan 2020 

    Skills

    • Microsoft Office
    • Communication
    • Self learning
    • Computer Skills
    • Good listener
    • Hard working

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    Training & Certifications

    • Finance

      The Egyptian exchange·2018
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