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احمد سامح

Operations Supervisor at London International Patient Services

Heliopolis, Cairo, Egypt

Work Experience

London International Patient Services

  • Operations SupervisorFull Time

    Nov 2024 - Present -10 months

    Egypt

    • TeamleaderFull Time

      Mar 2024 - Nov 2024 -8 months

      Egypt , Cairo

      • Senior medical personal assistantFull Time

        Mar 2023 - Mar 2024 -1 yr

        Egypt , Cairo

      • Personal AssistantFull Time

        London international patient services

        Jul 2021 - Mar 2023 -1 yr, 8 months

        Egypt , Cairo

        • Customer Support Specialist - Fluent English SpeakFull Time

          Vodafone intelligent solutions

          Apr 2019 - Jun 2021 -2 yrs, 2 months

          Egypt

          • Job Details:Handling customer inquiries and complaints and providing great customer service experience to each and every customer Resolving complaints on the spot and providing further assistance and resolutions, I was assigned for approximately 7 moths to mentor new employees on how to handle calls and provide an adequate customer service experience and help them grow. During the aforementioned period i have worked with 10 patches of new employees.
        • Education

          • Bachelor's Degree in Law

            Ain Shams University (ASU)

            Jan 2017 

          Skills

          • Motivation
          • computer
          • Communication
          • Team Leadership
          • Customer Service
          • Problem Solving
          • Problem Analysis
          • Customer Care
          • Inbound Calls
          • Cold Calling
          View More

          Languages

          • English

            Fluent

          Training & Certifications

          • Managment skills

            LIPS Healthcare·2023
          • Communication skills

            LIPS Healthcare·2022
          • Excel

            Lips Healthcare·2022
          • Time managment

            Lips Healthcare·2022
          • Coaching skills

            Lips Healthcare·2022
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